Operations | Monitoring | ITSM | DevOps | Cloud

Some IoT companies are making money; others are leaking it. Margins in IoT are already tight, but many brands are losing cash in ways that are completely preventable. RMAs, bloated customer support costs, churn, and on-site technician visits all add up. Too many companies default to replacing hardware instead of fixing the code. Without OTA updates and remote diagnostics, budgets get drained by unnecessary shipping and support costs.

Understanding how groups and users respond to incidents is vital to refining and improving your incident response processes. Our user and group performance reports help admins visualize the way people in their organization handle notifications for alerts and incidents. These reports can be used to review performance data over a specific amount of time, allowing you to clearly analyze trends and changes, and identify groups that may be inundated with alerts, or users who may not be available when expected.

How much money is your company wasting on using multiple tools for log ingestion? Security analysts, developers, and operations teams all rely on logs. But, when each team uses different and multiple tools to store and analyze logs, it leads to tool sprawl, wasted resources, and lost critical data. With Sumo Logic’s Log Analytics Platform, you get a single source of truth for all your log data. Gain context-driven insights into your performance, availability, security status, and threats, all while eliminating wasteful spending.