Operations | Monitoring | ITSM | DevOps | Cloud

Did ChatGPT take down Claude?

On March 2, 2026, Claude experienced a widespread service disruption that affected users across North America, Europe, Asia, and Australia. The outage quickly drew significant media attention, with numerous technology news outlets reporting on user frustration and downtime. In the early hours of the incident, some commentators speculated that the disruption may have been caused by a sudden influx of new users migrating from OpenAI. However, there is no public evidence confirming that theory.

The Battle for Control: Introducing the Avantra AIR Beta

SAP operations teams are drowning. Every day is a battle against alert fatigue, complex root causes, and repetitive firefighting. And while vendor spin will tell you that moving to the cloud or adopting SAP RISE magically simplifies everything, the reality on the ground is entirely different. We call it the Hybrid Cloud Paradox: Different providers might own different parts of your critical business landscape, but you still own the business risk.
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The art of software engineering management

Like any leadership role, leading an engineering team in a mature, compact company like Raygun comes with both honor and responsibility. Leading a major development project is a bit like conducting a symphony orchestra, where every individual plays a crucial role and has a great impact on the work they release to customers and end-users.

What does investigation look like when data lives in multiple tools?

War rooms don’t fix fragmentation. They expose it. Incident hits. App checks traces. Infra checks hosts. Cloud checks dashboards. Network checks packets. Everyone sees their layer. No one sees the system. So we guess. Rollback. Add capacity. Freeze change. The noise stops. The constraint doesn’t. Modern failures don’t live in tools. They live in dependencies. If your platform can’t follow a transaction across hybrid and AI infrastructure — to the exact constraint — you don’t have observability.

Telemetry Talks ep.2 - How to use OpenTelemetry in VictoriaMetrics Cloud

Telemetry Talks – Episode is here! In this episode, Diana and Jose introduce VictoriaMetrics Cloud, covering what it is, the problems it solves, and its pricing model, including how overages are handled. If you’re building or operating cloud-native systems and want a clearer, real-world understanding of OpenTelemetry and managed observability, this episode is for you. Resources for Further Learning.

Attention, Incident Responders! This mobile app makes you an Incident Response Superhero

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Data Sovereignty: What Infrastructure Leaders Must Know

Data sovereignty refers to the principle that data is subject to the laws and governance of the country in which it is stored or processed. Put simply: where your data lives determines who has jurisdiction over it. This isn’t a new concept, but the urgency around it has intensified significantly. The geopolitical climate has pushed governments to treat data infrastructure as a strategic national asset. The EU has GDPR with strict cross-border transfer restrictions.