Operations | Monitoring | ITSM | DevOps | Cloud

How to Evaluate Enterprise Service Desk Automation Platforms (Before You Buy)

The market for enterprise service desk automation platforms has matured, but the way most enterprises evaluate them hasn’t. A lot of teams still start in the same place. They pull a shortlist from a review site, they compare pricing tiers, and sit through a few polished demos. Then, somewhere down the line, they realize they still haven’t answered the real questions that matter for their organization. What happens when the environment gets complicated and messy?

CertKit is out of beta

CertKit is officially out of beta. We started building CertKit a year ago, and since then over 600 people signed up, issued certificates, and deployed to their infrastructure. Several are running it as their production certificate management platform right now. We built a lot during the beta. Some of it we planned: SSO, team management, alerting. Other things, users had to beat into us. The Keystore came from enterprise security requirements to keep private keys in house.

How Uninterruptible Power Tech is Shielding Automated Supply Chains from Grid Failures

Modern supply chains are unrecognisable from those of just a decade ago. Today, vast warehouses operate with precision choreography, relying heavily on autonomous robotics, advanced sensor networks, and real-time edge computing. However, this hyper-efficiency has a distinct and growing vulnerability. As operations become entirely dependent on continuous electricity, any disruption to the power supply can bring a highly automated logistics hub to a grinding halt.

From AI Idea to Real System: What Changes Along the Way

Most companies don't struggle with the idea of AI. They struggle with what to do with it. The potential is clear-automation, predictions, better decisions. But translating that into something useful inside a business is where things become less obvious. That's usually when ai ml consulting services start to make sense.

IREX Enhances FireTrack AI Module for Faster, More Accurate Fire Detection

WASHINGTON, DC - IREX, a global developer of ethical AI and intelligent video analytics, has announced a significant upgrade to its FireTrack fire and smoke detection module, expanding its capabilities across a wide range of environments. As outlined in an article on TNW, the updated solution is designed to work seamlessly with existing camera infrastructure, eliminating the need for additional hardware while extending its use to critical infrastructure, public institutions, residential and commercial properties, and natural environments such as parks and forests.

Top Shopify Plus Search and Discovery Tools for Scalable eCommerce Operations in 2026

On-site search is not primarily a user experience problem. It is a data infrastructure and operations problem that happens to affect how shoppers navigate a storefront. For Shopify Plus merchants running catalogs of thousands of SKUs across multiple collections, search and discovery tooling sits at the intersection of product data management, behavioral analytics and real-time content delivery. When that infrastructure is weak, the symptoms show up as missed conversions and abandoned sessions.

SpaceX IPO: A $75B Bet on AI, Space, and the Future of Tech

SpaceX has confidentially submitted its draft registration to the SEC for an IPO, targeting a capital raise of around $75 billion. It would be by far the largest public offering ever, with a valuation that would place it among the top 5-6 companies globally by market capitalization. The debut is expected in June 2026.

March 2026: IsDown Users Saved 10.5 Hours with Early Outage Detection

In March 2026, IsDown users collectively saved 10.5 hours by receiving outage alerts before vendors officially acknowledged problems. The most significant early detection gave users a 2.3-hour head start when The Federal Reserve's FedACH system experienced issues. This data reveals the persistent gap between when users experience problems and when vendors update their status pages.

New Release: SecureBridge, EntityDAC, and dbExpress Drivers Get Support for Latest IDEs, Databases, and the Arm64EC Target Platform

We are excited to announce the latest release of SecureBridge, EntityDAC, and the full family of dbExpress drivers. This update delivers expanded IDE compatibility, support for the latest database versions, new security components, and platform improvements that benefit developers across the Delphi and Lazarus ecosystem.

From Datadog to CI Tests: Catch Regressions Before Deploy

I worked in observability for years, and the same pattern showed up across teams. An alert fired, the on-call rotation scrambled, and everyone did what they had to do to stabilize production. Then came the retrospective. Once the immediate pressure was gone, the conversation shifted to one question: how do we make sure this never happens again? My friend Jade Rubick coined a name for that principle: DRI, “don’t repeat the incident”.