Operations | Monitoring | ITSM | DevOps | Cloud

Resolve 6.4 Delivers 1000s of Prebuilt Automations + 10X Performance Improvements to Rapidly Scale Automation

IRVINE, Calif. — September 6, 2019 — Resolve Systems®, the leading IT automation and orchestration platform, today announced the latest version of its flagship product, Resolve 6.4. It offers the most scalable, high-performance solution yet to meet the growing automation demands of complex, enterprise IT environments.

What's New in Logz.io - September 2019

We hope you guys managed to rest over the summer because we sure didn’t. Our engineering team has been working hard on developing new features and enhancements, some of which may have flown under your radar. To help you catch up, here’s a short recap of the latest and greatest from Logz.io with relevant referrals to read up more about the different items.

How Serenova Uses LM Service Insight to Become a More Dynamic Team

Serenova provides contact center solutions for the cloud. When they needed help scaling in a hybrid environment and fielding alerts quickly, LogicMonitor was the answer. The ability to communicate the status of your company down to the most finite detail has increased efficiency of their teams and helped free up more time for them to innovate.

How LogicMonitor Helps NetGain Simplify Monitoring and Consolidate Tools

NetGain serves more than 150 clients managing infrastructure and keeping customers' IT secure, available and performant. To perform to the best of their ability and consolidate tools, NetGain implemented LogicMonitor. Increased efficiency has allowed NetGain to onboard clients faster and guarantee better security and visibility.

How Accruent Uses LogicMonitor to Help Customers Manage Physical Resources

Accruent is a SaaS company that hosts applications to help their customers manage physical resources effectively. When they needed a unified monitoring solution that was easy to manage and easy to improve while giving best in class features out of the box, LogicMonitor displaced all the other tools they had been using. LogicMonitor has helped Accruent improve uptime and understand their applications in a much deeper way.

Sick of information silos? Here's how to break them down

Pop quiz! What do email threads, restricted documents, and water-cooler conversations have in common? They are the raw materials with which information silos are built. We think of silos as rock-solid structures that can (and sometimes do) survive a category five tornado. But in truth, the information silos we encounter at work aren’t as indestructible as they seem. With a few techniques for more open, effective communication and a little bit of moxie, you and your team can beat the system.

Streamlined Authentication, More Plugins, and Better Permission Structures with Grafana Enterprise

With the recent release of Grafana 6.3 substantial refactoring and improvements to plugins, external auth systems, and permissions have been introduced in Grafana Enterprise. Let’s take a look at some of the latest Enterprise features here.

Opsgenie's new app is live in the Zendesk Marketplace

Our new app makes it incredibly easy for Zendesk users to escalate customer-reported issues to the proper team, right from the Zendesk UI. Customer service agents can also check on the status of existing alerts without leaving their dashboard. The launch of this app is more critical than ever, as constantly changing customer expectations demand that IT and service companies are high performing and always on.