Operations | Monitoring | ITSM | DevOps | Cloud

With Halloween behind us and the holiday shopping season fast approaching, engineering and product teams know what that means: code freezes! At xMatters, code freezes are a part of our product release process in anticipation of the busiest — and most important — time of the year for many of our customers. But code freezes are just one piece of the puzzle in how we ensure our customers have the most reliable experiences. The way our product releases are designed is much more than that.

Editor’s note: Today we hear from Kenny Kon, an SRE Director at Sabre. Kenny shares about how they have been able to successfully adopt Google’s SRE framework by leveraging their partnership with Google Cloud. As a leader in the travel industry, Sabre Corporation is driving innovation in the global travel industry and developing solutions that help airlines, hotels, and travel agencies transform the traveler experience and satisfy the ever-evolving needs of its customers.

We’re pleased to announce that N-able™ Mail Assure has received a top result in an independent test conducted by the Virus Bulletin, an industry-renowned test laboratory and an important reference for specialists and businesses concerned with computer security. So, what exactly is this test and how did Mail Assure achieve such a great score?

It’s one thing to set up an observability strategy. But what’s it like to introduce and scale observability effectively across an organization? In a wide-ranging conversation at ObservabilityCON 2021, three technical pros from Snyk, TripAdvisor, and Citibank joined Grafana Labs VP Global Solutions Engineering Steve Mayzak and — with more than 75 years experience between them — they shared the triumphs and turbulence in their respective observability journeys.