Operations | Monitoring | ITSM | DevOps | Cloud

Feature Friday: New Bird's Eye Report

Stop squinting at data and start driving engineering excellence. In this week’s Feature Friday, Christine from the Cortex Product Team introduces the all-new Birdseye Report (now in private beta). See how to master your engineering standards at scale. We’ve redesigned Birdseye to give you a true "top-down" view of scorecard performance across your entire organization—from the CTO level down to a single service.

Grafana Campfire - Back to Basics - (Grafana Community Call - Feb 2026)

Grafana Campfire Community Calls are back. We are starting with *Back to the Basics.* Even though you heard it so many times, but some of you are either new to or not very experienced with terms such as monitoring, observability, metrics, tracing, profiling etc. The good news is that you're not alone, and we've got this!! This will be a perfect learning opportunity to gain understanding during this live call and ask questions if anything is not clear.

Block Builder: a new Mimir Component (Mimir Community Call February 2026)

At today’s community call, we will hear from David Grant, one of the engineers who has brought a new component, the Block Builder, into Mimir. Using the Ingest Storage architecture in Mimir 3.0, the Block Builder takes over the block-building responsibility from the Ingester. This feature is experimental in Mimir today, but is rolling out to production inside of Grafana Labs now. This is a great time to introduce the component, discuss the motivation, and show where it fits in the larger architecture.

Escalation policies for critical incidents

When a critical incident triggers, there’s no time to figure out who to call. That decision needs to be made well before the incident arrives. A dedicated escalation policy for critical incidents gives your team a clear path to follow the moment things go wrong, rather than leaving it to whoever happens to be around. This guide covers the key decisions involved in building that policy.

Technology behind modern video communication platforms

Over the last decade, video communication has evolved from a convenient tool into an everyday necessity. People use it for work, learning, casual conversations and even medical consultations. This rapid adoption has pushed companies to upgrade the underlying communication technologies, making video calls smoother, faster and far more interactive than they used to be. According to several industry reports, global usage of online video services increased by more than 300% between 2019 and 2023, which demonstrates how essential these platforms have become.

Are Your Pages Competing Against Each Other? A Business Owner's Guide To Fixing Keyword Cannibalization

You put time into content, but the results feel scattered. This is a common issue identified by SEO experts helping Ohio businesses, and it often traces back to keyword cannibalization, where multiple pages target the same search term and force Google to choose which one should rank. When that overlap is addressed with a clear strategy, those competing pages can be transformed into a stronger, more focused path to better rankings and qualified leads.

Fix Before You Replace: Smart Appliance Repair Tips

Kitchen gadgets and laundry units make life easy for busy families. Buying a new machine feels like the only choice when a fridge stops cooling or a washer starts to leak. Replacing expensive units costs a lot of money that could be spent elsewhere. Most modern machines have plenty of life left with the right care and attention. You can save hundreds of dollars by choosing to fix your current gear instead of shopping. Smart owners look at the parts before they look at a store catalog or a sales flyer.

Top tips: Think it's a recommendation? It might be an ad

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we'll be looking at ways we can spot ads disguised as recommendations in today's influencer era. These days, it's getting harder for me to distinguish between an ad and a recommendation.

The benefits of leadership coaching in the tech industry - with Cindy Gross

Steve is joined by Cindy Gross to discuss leadership coaching in the technology industry – what it is, how it works, and the many benefits it brings. Recorded on-site at PASS Data Community Summit 2025 in Seattle. Cindy is an executive coach and Adaptive Leadership Expert with 25 years in the US tech industry. As a former SQL Server Master (MCM) and expert in cross-organizational navigation at Microsoft, she transformed her focus from complex technical systems to empowering leaders within systemic chaos.