Operations | Monitoring | ITSM | DevOps | Cloud

Puppet Edge Workflows, available with Puppet Enterprise Advanced, provide the orchestration tools to define multistep workflows to run against your infrastructure. This allows Puppet experts to create workflows that Ops teams can run without having deep Puppet language knowledge or the underlying infrastructure.

Over the course of 2025, the Puppet Core team has been committed to developing secure, hardened Puppet code that our customers can rely on. As part of that shift, many Puppet platform components, including Facter, were brought under the Puppet Core model and were moved into private repositories.

For a long time, robotic process automation (RPA) was the fastest way to scale repetitive digital work. Bots copied, clicked, and executed rule-based tasks faster than any human. They reduced error rates and delivered early wins for efficiency. Sounds just fine, right? Prepare for a Matrix moment, because the truth is that IT teams built RPA only for predictability. It could follow instructions, but it couldn’t adapt when something unexpected happened.

Everyone is talking about AI models, copilots, and large language engines. They’re certainly impressive, even transformative, but they’re only part of the story. The real power of AI depends on what’s happening behind the scenes. In enterprise environments, that hidden side of AI (the infrastructure, automation, and orchestration that make everything run) determines whether an AI strategy succeeds or fails. That’s where a smarter enterprise AI solution begins.