Operational efficiency is as critical within the IT and engineering teams as any other part of the business. Automating repetitive tasks and reducing escalations within and to these teams is of immense value. While automation saves time and boosts productivity, the complexity of developing automation can be a limiting factor and bottleneck. Generative AI is a paradigm shift here, in that it brings consumer-style simplicity to assisting in the development of enterprise-grade automation.

Are business outcomes, with the potential to make or break an organization’s future, becoming more important than they’ve ever been before? It sure seems that way. Embarking on the journey of business growth despite a treacherous path of challenges, all departments are biting at the bit for stability, solid strategies, and a reliable plan for what’s ahead.

When looking at any automation task in System Center Orchestrator, it will inevitably need to connect to other enterprise management systems to automate the process. This means using an Integration Pack or writing your own piece of PowerShell script to build an integration yourself.

The more people realize the many ways automation makes their jobs easier, the more they want to apply it – and not just in IT, but across business departments and for multiple processes. By 2025, Gartner predicts: IT individuals have been taking advantage of automation for at least 10 years, but as the stats show, organizations as a whole are gravitating toward the value automation can bring.

As the Australian workforce braces for increased AI and automation, individuals must adapt by acquiring new skills. In doing so, Australians can expand the impact of their work, embark on more fulfilling career paths, and increase their income potential. Recent ServiceNow-commissioned research from Pearson points to major changes in the workforce—in Australia and around the world—due to the implementation of AI and other technologies.

User expectations — those of employees and customers alike — are turning up the heat for businesses and their IT departments. Could the demand for nonstop, fast, and basically flawless digital services be any higher?

Organizations lean on IT as the foundational force for helping the business succeed, even more so when stakes are high, and the future is unpredictable. Considering the countless tasks and processes carried out in IT, automation is no longer a nice to have. It’s a requirement for starting, and maintaining, a system of consistency that supports the business through instability and uncertainty.