The true financial harm of downtime is significant. As of Aug 11, 2022, each minute costs an average of $9,000, according to the Ponemon Institute, raising the downtime cost per hour to over $500,000. It goes without saying that network outages hurt revenue, kill productivity, and harm the corporate brand, as well as the reputations of professionals who may be dragged into the mess.
For the last ten years, one of the most popular Integrations in the market has been for organisations that have deployed Microsoft System Center to manage their infrastructure, who also use ServiceNow as their corporate Service Desk. The need to integrate Microsoft System Center was originally driven by the need to automate the generation of ServiceNow tickets from events in System Center Operations Manager.
Budgets in IT departments are tight these days, so proving a return on investment is essential for justifying or expanding a project. The good news is that automation saves money by reducing the amount of human effort required. It is similar to investing in a robot vacuum cleaner. Despite the upfront cost, you save time (and money) by not having humans do the vacuuming. Reporting the value delivered by an automation program can be challenging since the value depends heavily on what is being automated.
For slides and more information, see our blog post:
https://cfengine.com/blog/2023/cfgmgmtcamp/
Between on-premises data centers and private, public, and hybrid clouds, today's networks have never leveraged a more comprehensive range of technologies, nor have those technologies been this interconnected. The result is that networks are now far more capable than ever before, and are able to augment their capabilities by leveraging other technologies to their highest and best use.
Concerns of automation taking away the available jobs for the workforce have prevailed for over 50 years. While automation can be a substitute for labor, David Autor declares, “Automation also complements labor, raises output in ways that lead to higher demand for labor, and interacts with adjustments in labor supply.” Automation can be invaluable for industries that provide professional services.
In the last few weeks, I have had a number of conversations with customers about what we have come to call the Automation Paradox. What happens is that organizations seeking to automate manual processes are so busy, that they cannot find the time to invest in automating in the first place, and so they find themselves frozen - unable to move forward. I took some time to talk to customers who got through this, and found a number of themes that may help you get past this. Blocks are often a state of mind
Everyone is shifting their workloads to the cloud, but one challenge remains: Workloads need to be automated. Whether they’re employing a cloud-native, cloud server, or hybrid model—IT operations teams need to know what, when, and now also where to automate. Speaking at the recent 2022 Automation Virtual Summit, Dave Kellermanns, Global Advisor for Automation, Broadcom Software explored some lessons learned and best practices for cloud automation. Read on to see some of the highlights.
