Puppet Announces New Introductory, On-Demand Training for Free
With over 40,000 companies using Puppet and the demand for infrastructure automation on the rise, there's no better time to learn.
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From Alert Madness to Incident Response Nirvana: An AIOps and ITPA Strategy
Complex environments are notorious for generating a high volume of alerts. For IT teams, this deluge presents a critical, time-consuming challenge. Managing alerts and incident response keeps these busy professionals under constant pressure and risks alert fatigue. Nonstop “noise” can desensitize people and actually lead to missed or ignored alerts—risking delayed responses and downtime. These high stakes make handling alerts a key security and productivity issue.
The 7 IT Automations for Highly Effective Organizations: Password Reset
In today’s digital world, we have logins for most everything that needs to be done online. With so many passwords to remember, its easy to end up in a situation where passwords are forgotten. Most organizations report Password Reset is one of the top requests that come into their service desk. According to Forrester large US-based organizations allocate ~1 million annually for password reset related support cost. Getting locked out also has a siginificant loss in productivity.
CFEngine: The agent is in 22 - Hackathon: Termux services on Android
"CFEngine: The Agent Is In" is our monthly webinar series, where we show new features, teach best practices, and keep the community informed about everything CFEngine.
Process Automation Release Notes v4.10.0
Product Manager Forrest Evans joins the Twitch stream to talk about the 4.10.0 and 4.10.1 releases of PagerDuty Process Automation and Rundeck Open Source. If you are using the Runners, make sure you update to 4.10.1.
DevOps Best Practices - How to Get Started When Nothing Works
When DevOps tools fail or stall, DevOps best practices swoop in to save the day and help you refocus on what matters: the mentality, the culture, and the working patterns within your team or your organization.
Platform Engineering vs. DevOps: Yes, There's a Difference - Here's Why It Matters
If there’s a difference between platform engineering vs. DevOps, it’s not immediately obvious. The terms have been thrown around in conversation for long enough that it’s tempting to think of them as either the same thing or as competing concepts. So what is the difference between platform engineering vs. DevOps? Are you “doing DevOps” when you create a developer platform?
7 IT Automations for Highly Effective Organizations: Employee Offboarding
Just as important as employee onboarding, is offboarding an employee i.e. managing employee experience at the end of his or her tenure. The laundry list of to-dos for IT during this time is not insignificant, right from managing the logistics of the exit to ensuring they close on the loop on any resources they might have access to. Most of these post-exit activities can also have security implications if left unchecked.
IT Automation: A Key Strategy for Maintaining Customer and Employee Satisfaction
The current state of the economy has left many companies in a state of uncertainty, with 58% of business leaders feeling the pressure of too many initiatives to be supported without the right resources. While these companies look for ways to stay competitive and, in many instances, to accomplish more with less, compromising on delivering high-quality experiences is not an option, particularly in a world where fast, seamless digital experiences have become the norm.
The 7 IT Automations Use-Case Series: Employee Onboarding
New hires today are expected to hit the ground running from their start date, especially in this landscape where businesses are under pressure to deliver high efficiency and high productivity. Yet, the onboarding process to set up the new employee up with systems, apps, and critical access remains broken and highly cumbersome at most companies. It’s time HR and IT team up to fix this to enable HR to focus on high value onboarding experiences, IT to ensure enterprise security compliance is always met, and for new team members to be ready to start from day 1.