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What Is the Purpose of a Ticketing System?

In the past, when an issue occurred in operations, it was chaotic as the IT team needed time to understand and resolve the issue. However, with the use of a ticketing system, organizations can streamline their IT processes and resolve issues more efficiently. In this blog, we will discuss what a ticketing system is, its purpose, and how it benefits customer support-based organizations. ‍

What do you see in the clouds?

Remember being a carefree kid? Laying down in a field on a warm spring day, gazing up at the sky, and imagining shapes in the clouds. Maybe you saw a lion or an elephant dancing across the sky. You felt grounded and safe, enjoying the breeze while listening to cheers from the football game in the distance. But could you see the rain forming on the horizon threatening to distort your animal shapes and send the football team running for cover?

Embrace the Power of ARM and AWS Graviton with Qovery - It's Now GA!

Qovery now fully supports ARM and AWS Graviton instances! This exciting update means you can now enjoy a whole new level of efficiency and cost-effectiveness when running your cloud workloads on Qovery. In this article, we'll dive into the many benefits of using AWS Graviton instances and discuss some potential downsides to ensure you make an informed decision. And, of course, we'll guide you through the simple process of migrating from AMD64 to ARM with Qovery's help.

The Future of Infrastructure Monitoring: Cutting-Edge Technologies IT Leaders Can't Ignore

Managing IT infrastructure can be tough, especially when you’re dealing with scattered data, unexpected downtime, and slow problem-solving. The key to overcoming these hurdles is adopting a user-friendly, all-in-one Infrastructure Performance Monitoring (IPM) solution. In this blog, let’s explore how a top-notch IPM system can change the way you handle your IT infrastructure and show you how a cutting-edge IPM platform can address these common issues.

Cloud vs. On-Premises Backup: Which Strategy Is Better?

If you’re a business or IT leader, you have got to be ready to face data loss incidents. Because here’s the deal — any data loss incident, whether caused by a cyberattack, human error or a natural disaster, has the potential to cripple your business. Not only could your company temporarily lose access to its mission-critical information leading to downtime, but it could also lose this data permanently.

SharePoint vs. Google Drive: Differences and Similarities

There are several different file storage vendors out there, and choosing one over the other can be a bit complex. On the surface, they all seem similar, but multiple differences arise if you take a closer look. Here, you'll find the ones that appear once you compare SharePoint vs. Google Drive. Their main difference is that SharePoint is a Microsoft product, while Drive belongs to Google. Hence, they integrate seamlessly with their respective suites of apps but not so well with others.

Get More Flexible Kubernetes Security with Policy Improvements in VMware Tanzu Mission Control

Carol Pereira and Corey Dinkens contributed to this blog post. With the increasing complexity of distributed systems, it is essential to define and implement policies for Kubernetes clusters to ensure the security, reliability, and compliance of the environment—and of course to build the scaffolding for scalability. So, we are glad to announce that VMware Tanzu Mission Control now has additional policy improvements designed to enhance Kubernetes security.

The Top 5 Fashion Website Issues

The online fashion industry is undergoing a period of change more significant than most. Off the back of a pandemic, consumers became more demanding, but also more socially conscious. Coupled with supply chain issues and reduced high street sales, this put even more pressure on eCommerce. So how can today’s fashion retailers meet these changing expectations? And how can they leverage their online presence to better assure customers?

Creating & Merging Pull Requests in VS Code

My name is Luca Del Puppo, I’m a FullStack Developer in Claranet It. I have been a software developer since 2013. I have a background in c# with.net framework, but lately, I’ve moved to Node and React. I’m working for a consulting company, and typically I try to use my experience to help customers to get rid of their problems, remove roadblocks, and achieve their business goals.

Microsoft Power Platform: A powerful accelerator for digital transformation

There are plenty of excellent platforms and tools available to fuel digital transformation. Increasingly, too, they’re a low-code or no-code solution: a suite of software that can build automation, analytics & applications from the ground up without extensive development skills. These tools level the playing field for businesses that want to automate unique processes, gather data and improve their customer and employee experiences.