In my first two blogs in this series, I looked at some of the obvious signs and not so obvious signs that it might be time to change your RMM. However, the reality is that most MSPs don’t want to change unless they really have to, and in many of the cases I’ve seen they’re prepared to let things be bad for way too long.
As a Senior Product Manager at Mezmo, I understand the challenges businesses face in managing data complexity and the higher costs that come with it. The explosion of data in the digital age has made it difficult for IT operations teams to control this data and deliver it across teams to serve a range of use cases, from troubleshooting issues in development to responding quickly to security threats and beyond.
Over the last 18 months at incident.io, we’ve done a lot of migrations. Often, a new feature requires a change to our existing data model. For us to be successful, it’s important that we can seamlessly transition from the old world to the new as quickly as we can. There are few things in software where I’d advocate a ‘one true way,’ but the closest I come is probably migrations. There’s a playbook that we follow to give us the best odds of a smooth switchover.
If you're here, you know the basic DevSecOps practices like incorporating proper encryption techniques and embracing the principle of least privilege. You may be entering the realm of advanced DevSecOps maturity, where you function as a highly efficient, collaborative team, with developers embracing secure coding and automated security testing best practices.
