Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Are you still using SMS for alerting?

Jan 24, 2024 By emily In SIGNL4

In the world of IT monitoring and IoT systems, it is crucial to alert users promptly and reliably about critical issues. Whether it’s about security and ongoing systems at the workplace, in public facilities, or other places, the way in which alarm notifications are delivered can make the difference between chaos and an organized response in an emergency.

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How AIOps turns anomaly detection into faster incident resolution

Jan 24, 2024 By Amy Brennen In BigPanda

Quickly finding and resolving monitoring anomalies can make all the difference between service issues – and service excellence. But it’s far from easy, whether you’re trying to sift through countless alerts, understand the context behind anomalies, or swiftly pinpoint their root causes. If you’re an ITOps practitioner or enterprise architect looking to fine-tune your anomaly detection and resolution skills, you’ve come to the right place.

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Sending a manual Alert in SIGNL4

Jan 24, 2024 By SIGNL4 In SIGNL4

Reach out to your on-call service teams instantly and on-the-go. Stop calling and use SIGNL4's one-click alerting via mobile app-push, text & voice calls. This videos shows how to use SIGNL4 to manually send alerts out to your team using the SIGNL4 webportal and mobile app.

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How Squadcast Helps With Flapping Alerts

Jan 23, 2024 By Chitra Bisht In Squadcast

Often we receive a series of alerts that get auto-resolved within a short period of time. Such alerts are called flapping or transient alerts. In this blog, we'll explore Auto Pause transient alert (APTA) feature that detects flapping alerts and temporarily pause incident notifications hence reducing alert fatigue.

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Top 5 AIOps predictions for 2024

Jan 23, 2024 By Joel McKelvey In BigPanda

AI exploded onto the global main stage in 2023, and it could seem hard to read an announcement or article that didn’t mention AI once, if not a dozen times. Amidst all this hype, BigPanda CEO Assaf Resnick identified a real tipping point for AI adoption: lowered skepticism. “Over the last two or three years, AI has come into the public domain,” he explained.

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Discover the Sweet Spot : Offering Five Levels of Component Depth.

Jan 23, 2024 By StatusCast In StatusCast

Indulge in our video "Have Your Cake and Eat it Too: Offering Five Levels of Component Depth." Explore how StatusCast delivers a delectable experience by providing five levels of component depth, allowing you to have complete control over your monitoring and incident management. Discover the sweet spot where efficiency meets customization and learn how StatusCast is revolutionizing the way you handle incidents. Watch now and savor the taste of seamless component management!

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Did you know anyone can be affected by IT Downtime?

Jan 23, 2024 By StatusCast In StatusCast

Discover the hidden risks of IT downtime that affect everyone! Whether you're a tech enthusiast, business owner, or just curious about the digital world, this video is a must-watch. IT downtime is more than just a technical glitch – it's a phenomenon that can impact individuals and businesses alike.

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Simplifying Service Dependency With Squadcast's Service Graph

Jan 22, 2024 By Chitra Bisht In Squadcast

Microservices are fantastic for agility and innovation, but the trade-off is complex service management and ownership. With hundreds of interconnected services, troubleshooting and Incident Response can become a potential blocker. The traditional siloed approach to service ownership and the increasing deployment makes service management more complex.

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Navigating Challenges with Precision: A Guide to Remote Incident Response for Data Center Operations Managers

Jan 22, 2024 By AlertOps In AlertOps

In the era of distributed workforces, the need for effective remote incident response is more critical than ever. This blog serves as a comprehensive guide for data center operations managers, offering insights and strategies to navigate incidents with precision and efficiency, regardless of the geographical location.

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Mastering Remote Management and Monitoring: A Guide for Data Center Operations Managers

Jan 22, 2024 By AlertOps In AlertOps

In the fast-paced world of data center operations, the landscape is constantly evolving, and with the rise of remote work, the challenges and opportunities for operations managers have reached new heights. In this blog, we’ll explore the ins and outs of remote management and monitoring, providing insights and strategies to help data center operations managers navigate this dynamic terrain seamlessly.

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