Operations | Monitoring | ITSM | DevOps | Cloud

Coming back from August holidays, I felt the need to take a hard look at what OnlineOrNot does, and keep improving it.

Like many companies, earlier this year we saw an opportunity with LLMs and quickly (but thoughtfully) started building a capability. About a month later, we released Query Assistant to all customers as an experimental feature. We then iterated on it, using data from production to inform a multitude of additional enhancements, and ultimately took Query Assistant out of experimentation and turned it into a core product offering.

With just 30 employees, Sentry Software might be considered a small company, but they’re prioritizing sustainability in a big way. As the makers of Hardware Sentry, an IT monitoring software, a large part of their business relies on maintaining optimal temperature conditions at their data centers — an operation that contributes to the company’s overall carbon footprint.

For many IT organizations, triaging or troubleshooting starts with assessing symptoms. As practitioners investigate the causal factors by answering each of the “5 whys,” logs are often where the actual root cause answers lie. This is even more true for issues related to configuration changes, change management, and security. However, diving into log data can be overwhelming as a first step due to the high volume and velocity of logs and missing context.

We now support SSO (single-sign on), offering an improved login experience for our customers. SSO can be enabled on our website. We want our customers to have a great experience when using our products and part of that is an easy sign-in experience for users. Enabling SSO will remove the need for users to use their Redgate ID and password when signing into the customer portal and compatible products.

Implementing any cloud development project can be tricky, and frustrating. Especially when you are pressured with time, reactive approaches, or cost-saving scenarios. However, there are some things you can do to implement solutions in your cloud architecture for long-term scalability and risk mitigation. Rather than short-term fixes until it arises again, consider designing your cloud with failure in mind, or speculating worst-case scenarios. It might sound counterintuitive or obvious.

You’re in the incident channel rocking yet another incident. Comms are flowing, resolution is in sight, the team is grinding, and you’re feeling good. Then…

Software compliance protects your organization from legal, regulatory, and reputational damage. Done well, it stands as a fundamental pillar of your IT Asset Management (ITAM), by helping you keep track of your software assets and manage licenses effectively. Here, we will explore what this practice entails and how it can benefit your business both from an administrative and a financial perspective.

With five keynotes and 15 breakout sessions in one day, there was no shortage of important industry knowledge and key insights from this year’s JFrog swampUP DevOps and DevSecOps user conference. Presenters discussed the role of DevOps at Netflix, how Fidelity migrated to the Cloud, the trend of shifting further left than left, and more. In this post we highlight the three presentations below that challenged attendees to rethink the status quo and reassess their own DevOps and security practices.