Operations | Monitoring | ITSM | DevOps | Cloud

How to use AIOps to Modernize Without Compromise

While the Biden administration aggressively pushes federal agencies to modernize their IT infrastructures, ITOps managers are left wondering how to do so without making network management more complex than it already is. Modernization necessitates the addition of more tools, which can easily lead to tool sprawl and increase technical debt. Managers are already using multitudes of vendor-specific tools to monitor different devices and applications. The last thing they want is to add more.

How AIOps Helps Federal Agencies Combat IT Technical Debt

When it comes to federal IT modernization, technical debt presents a catch-22. CIOs, IT administrators, and developers know they must modernize their legacy infrastructures to whittle down their technical debt. However, modernization necessitates the need to purchase new solutions, which can end up adding to the technical debt load and create an even more complex IT landscape.

Understanding Public Procurement: What It Is and How It Works

Public procurement is the cornerstone of government operations, facilitating the acquisition of goods, services, and works essential for delivering public services. This intricate process involves various stages, from identifying needs and soliciting bids to awarding contracts and managing supplier relationships.

6 Real-World Applications of Artificial Intelligence in Public Service

On top of revolutionising various industries, artificial intelligence (AI) is playing an increasingly pivotal role in transforming public service across various sectors. The technology's capacity for data analysis, automation, and adaptive responses makes it a versatile tool for streamlining processes and improving efficiency. Utilising artificial intelligence in government programmes and processes can also aid in better resource allocation, informed decision-making, and ensuring timely responses to citizen inquiries in accordance with public service protocols.

How Cribl Helps the UK Public Sector Manage Challenges Around Growing Data Costs and Complexity

As the Data Engine for IT & Security, Cribl helps organisations overcome several challenges, including : In this first blog, we will concentrate on how Cribl can help the UK public sector deal with ever-rising data volumes whilst controlling costs.

Ensuring Effective IT Infrastructure Monitoring in the Public Sector

Public sector organizations have needs very different from their commercial counterparts. Cybercriminals go after public sector organizations because they hold confidential, often classified, information – the exact data state-sponsored and other criminal groups salivate over. Being based on tax payments, these organizations serve and answer to the public. Progress WhatsUp Gold offers ample out-of-the box monitoring features, helping you to monitor more of what matters to your organization.

The future of generative AI in public sector

Recently, I sat down with Adelaide O’Brien, research vice president at IDC Government Insights, to discuss the current and future state of generative AI in the public sector worldwide. The full conversation is available to view on demand, but I also wanted to highlight some of the takeaways from the discussion.

Demystifying FEDRAMP and NIST for Continuous Compliance

Today, federal agencies rely extensively on Cloud-based SaaS applications for everything from payment processing and document management, to data security and employee workflow automation. These tools help departments to function very efficiently, but because they are being used for essential government functions, it’s vital that they are safe and secure. For example, personnel at The Pentagon or The Department of Homeland Security can’t just choose any software vendor in the marketplace.