Operations | Monitoring | ITSM | DevOps | Cloud

State and local governments face an increasingly complex challenge: delivering reliable digital services to the public while operating under tighter budget constraints and reduced federal funding. As taxpayers demand more efficient operations, government leadership must ensure every technology purchase can show clear return on investment (ROI) value.

As government agencies modernize IT infrastructure, many are shifting to hybrid and multicloud environments. But this evolution brings heightened exposure to cyber threats. For the public sector, where data protection is tied to national security and public trust, compliance is more than a box to check—it’s the front line of defense. FedRAMP (Federal Risk and Authorization Management Program) provides a standardized framework for securing cloud services used by U.S. agencies.

Building on our FedRAMP Moderate authorization and our “In Process” status for FedRAMP High, Datadog for Government is now "In Process" for GovRAMP High Authorization, giving agencies a unified observability platform that meets the toughest public-sector security bars.

Today’s public sector organizations are tasked with delivering a staggering amount of technology capabilities to support a growing set of digital services, meet IT modernization goals, and continue to protect against a wide range of attack vectors. Cloud technology adoption has played a significant role in ensuring that ongoing IT modernization not only aligns with each organization’s mission-strategic capabilities but also enables efficiencies of scale.

What digitalization of public services looks like, and how to achieve it.

Agencies across government are at a critical cross-roads with digital service transformation. Which direction to turn between answering the call to be more operationally efficient and how to embrace GenAI technology to deliver fresh ROI, according to The Total Economic Impact of the PagerDuty Operations Cloud for Public Sector ebook. Driving operational efficiency is no longer a long-term aspirational goal for government agencies, it’s now a matter of executive policy.