Recently, I sat down with Adelaide O’Brien, research vice president at IDC Government Insights, to discuss the current and future state of generative AI in the public sector worldwide. The full conversation is available to view on demand, but I also wanted to highlight some of the takeaways from the discussion.

Today, federal agencies rely extensively on Cloud-based SaaS applications for everything from payment processing and document management, to data security and employee workflow automation. These tools help departments to function very efficiently, but because they are being used for essential government functions, it’s vital that they are safe and secure. For example, personnel at The Pentagon or The Department of Homeland Security can’t just choose any software vendor in the marketplace.

Government agencies and public sector organizations are a tantalizing hacker target. Cybercriminals go after public sector organizations because they hold confidential, often classified, information – the exact data state-sponsored and other criminal groups salivate over. The Cybersecurity and Infrastructure Security Agency, or CISA, along with the United States Computer Emergency Readiness Team, or CERT, have warned public sector IT of key threats.

OpManager is now Federal Information Processing Standards (FIPS) 140-2 compliant. Now, you can run OpManager in the FIPS-compliant mode and adhere to the cryptographic standards set by the United States government.

Observability continues to prove its worth. In The State of Observability 2023, the annual research report Splunk created in partnership with the Enterprise Strategy Group, we share the characteristics that set the observability leaders (those with a mature observability practice) apart from the rest.

The Australian Federal Government is not alone in dealing with challenges like natural disasters, global pandemics and economic uncertainty. Like many governments, they are looking for new and innovative ways to tackle these challenges. FST Government 2023 is an exciting conference that brings over 200 government leaders together to explore how the latest advances in digital technology can help support better policy outcomes and citizen service delivery.

The U.S. Department of Defense’s Software Modernization Strategy calls for gaining a competitive advantage to achieve strategic and tactical superiority. Leveraging artificial intelligence (AI) and implementing zero trust security are critical parts of the movement to modernize the U.S. military. To this end, U.S. Deputy Secretary of Defense Kathleen H. Hicks issued a memorandum in February 2022 establishing the formation of the DoD Chief Digital and Artificial Intelligence Officer (CDAO).

A FedRAMP authorized, single source of truth for your multi-layer tech stack. Similar to private sector counterparts, government organizations are embracing innovative cloud strategies. Cloud migration can unlock powerful outcomes, but it doesn’t change the need for compliance and great application performance. Cisco AppDynamics GovAPM delivers both — and much more.