Operational Risks and Controls When Deploying Legal AI
A law firm recently found that its AI tool had misread "limitation of liability" clauses for 6 months. No one noticed the mistake. The error only came to light when a client faced a huge insurance claim that the firm had promised was capped. The cost? That firm is now dealing with a malpractice lawsuit and a damaged reputation. Using AI in a law office poses risks beyond simple computer bugs. These tools mix technical errors with professional responsibility. As AI becomes a standard part of the job, firms without strict rules will face quality issues and legal trouble.