For retailers and ecommerce store owners, your bottom line is always affected whenever your service is down, due to today's consumers expecting their digital interactions to operate around the clock. This is particularly crucial during spikes in traffic due to sales, like Black Friday or Cyber Monday.

Magento is a popular open-source e-commerce platform that offers merchants a flexible and powerful solution for their online stores. It's known for its scalability, extensive features, and ability to customize, making it a choice for businesses of all sizes. Magento was launched in 2008 by a company called Varien. It quickly rose to prominence as one of the leading e-commerce solutions. It came in two primary editions previously.

Many ecommerce business owners are tired of managing tedious and repetitive tasks, customer service enquiries, returns and complaints. Ecommerce automation might be exactly what you need to streamline your processes, increase efficiency, and ultimately save time and money. This guide explores automation tools for ecommerce that can help improve your online business.

We recently featured in Ecommerce Age. If you missed the write up, you can catch up in full, here… As ecommerce continues to outdo the high street, Black Friday sales are becoming as much of a tradition as Christmas dinners. But shoppers are very influenced by external factors, from the economy to website experiences. We outline the key ecommerce challenges this Black Friday…