Low MTTR is the much-desired nirvana-state in IT Operations. One of the most painful parts of the incident management lifecycle, which prevents the achievement of this nirvana, is triage: the time it takes first incident responders to determine the next action when facing a barrage of IT incidents. Why?
Adding alerts across your monitoring tools is taking a proactive approach to reliability. But if there are too many alerts, then it can become counterproductive because team members will start ignoring alerts or remove the alerting altogether. Which is why you need a systematic approach to adding alerts and dealing with them.
Kubernetes is hard, but lets make monitoring and alerting for Kubernetes simple! At iLert we are creating architectures composed of microservices and serverless functions that scale massively and seamlessly to guarantee our customers uninterrupted access to our services. As many others in the industry we are relying on Kubernetes when it comes to the orchestration of our services.
