Bitbucket Cloud’s new chatbot features a wide range of notification types, plenty of interactivity, and some smart configuration features that will supercharge your team’s development workflow. The bot is available today for Slack and is coming soon to Atlassian Stride and other leading chat platforms.
Computer programs that talk to people aren’t new. The natural language processing program ELIZA , which played the role of a digital psychologist, first debuted way back in 1966. This early chatbot was capable of “listening” to you as you shared your life story, delivering mostly coherent, yet vague canned responses to whatever you typed in.
We don’t need to tell you how important it is for vendors to communicate with their customers in ever engaging ways. We also don’t need to emphasize the criticality of understanding exactly what a potential customer is looking for when visiting your product website and presenting him with a range of choices from your services. But not every business can invest in a full-blown hundred (or so) member team to handle front-desk operations for their website.
