Operations | Monitoring | ITSM | DevOps | Cloud

Cortex Overview

Sep 29, 2025 By Cortex In Cortex
Cortex is the leading internal developer portal that helps engineering teams ship reliable, secure, and efficient software, faster. In this video, you’ll learn how Cortex empowers organizations to adopt best practices in DevOps and platform engineering while giving developers the tools they need to succeed. What you’ll learn in this video: With Cortex, engineering leaders get visibility into service health, teams embrace best practices with ease, and developers gain a frictionless path to building high-quality software.
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canonical

Fortifying security for Ubuntu on Azure with Metadata Security Protocol (MSP)

Sep 29, 2025 By Jehudi In Canonical
We’re pleased to share a security enhancement for Ubuntu workloads on Microsoft Azure. In collaboration with Microsoft, Ubuntu now supports Azure’s Metadata Security Protocol (MSP)—a feature that hardens access to the Instance Metadata Service (IMDS) and WireServer. On Ubuntu, MSP is enabled by the azure-proxy-agent package, Canonical’s integration of Microsoft’s Guest Proxy Agent (GPA).
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datadog

Model your architecture with custom entities in the Datadog Software Catalog

Sep 29, 2025 By Dan Green In Datadog
Every software organization has its own unique architecture and workflows. Beyond services and APIs, teams rely on internal libraries, CI/CD jobs, data pipelines, AI agents, and more to keep systems running smoothly. But as architectures grow more complex and interconnected, it can become difficult to keep track of all the structural dependencies and interactions in one place.
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observo ai

Accelerating SIEM Migration with AI-Native Data Pipelines

Sep 29, 2025 By Bryan Turriff In Observo.ai
Security teams are increasingly realizing that yesterday’s SIEMs weren’t built for today’s world. Legacy platforms were designed for static, on-prem environments where data sources were relatively predictable and volumes were manageable. But the shift to cloud, SaaS, and dynamic workloads has completely changed the equation. Cloud-friendly, flexible, and cost-conscious SIEMs are now table stakes.
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atatus

Why Does Your Node.js App Crash in Production and How Can You Fix it?

Sep 29, 2025 By Pavithra Parthiban In Atatus
Node.js has become one of the most popular platforms for building scalable and high-performance web applications. Its event-driven, non-blocking I/O model allows developers to efficiently handle thousands of concurrent connections with minimal overhead. However, many businesses still face a critical challenge, Node.js applications often crash unexpectedly in production environments, causing downtime, lost revenue, and damage to brand reputation.
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Unlocking IT Support: Expert Assistance When You Need It

Sep 29, 2025 By Ivanti In Ivanti
Users often require support beyond self-service options. The technical support team acts like an emergency room, prioritizing urgent needs and aiming for quick resolutions. Ivanti's experts tackle issues at their source, providing both immediate fixes and long-term strategies. An intelligent routing system connects users with the most qualified engineers, ensuring effective support and maximizing the potential of IT and security solutions.
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onpage

What Does a Customer Support Technician Do?

Sep 29, 2025 By Zoe Collins In OnPage
A customer support technician is a technical professional who helps customers solve issues with hardware, software, and IT systems. They’re often the first point of contact when something breaks, whether that’s a computer glitch, a network outage, or a software error. The role is all about troubleshooting, guiding users through solutions, and making sure technology runs the way it’s supposed to.
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