Operations | Monitoring | ITSM | DevOps | Cloud

IaC is Great, But Have You Met IaCM?

This blog highlights the critical role of Infrastructure as Code Management (IaCM) in enhancing IaC practices, ensuring security, compliance, and efficiency in managing complex infrastructure at scale. ‍ Managing infrastructure efficiently and reliably is more critical than ever. Infrastructure as Code (IaC) has emerged as a key practice, enabling teams to define, deploy, and manage infrastructure using code.

Simplify Infrastructure Management with Puppet AI Infra Assistant #puppet #aiops #itautomation

Effortlessly access vital infrastructure data with Puppet Infra Assistant. Ask questions in natural language and get instant, contextual answers - no Puppet expertise required. Streamline operations, eliminate bottlenecks, and empower your team with self-service insights.

Zero Ticket Video Series with Resolve: Automating License Assign with RITA

See RITA, Resolve’s intelligent IT automation agent, in action as it handles one of IT’s most repetitive tasks: assigning and removing licenses. In this quick demo, RITA interprets a plain-language request, validates user details, and executes the license assignment automatically; no human intervention needed. Then, watch how just as easily it removes a license, showcasing true end-to-end automation that saves time, eliminates manual errors, and frees IT teams to focus on higher-value work.

What is autonomous validation? The future of CI/CD in the AI era

Over the past decade, CI/CD has redefined how modern software is built and shipped. CircleCI has been a leader in that transformation, working alongside the world’s best engineering teams to build a reliable foundation for continuous delivery at scale. Today, those foundations are under new pressure as AI reshapes every aspect of the delivery cycle. Developers are producing more change with less certainty about what those changes touch.

"Ever Wondered What is ITSM Problem Management? Here's the Real Answer"

Ever Wondered What is ITSM Problem Management? Here’s the Real Answer! In this video, we break down ITSM Problem Management in the simplest way possible. You’ll learn what ITSM Problem Management means, how it differs from incident management, and why it’s essential for modern IT operations. Whether you’re an IT professional, service desk agent, or beginner in IT service management, this video will help you understand how Problem Management improves efficiency, reduces downtime, and enhances user satisfaction.

Experimenting With Different Scripts

It all began when I spun up an AWS t4g.small burstable instance for a side project. Nothing unusual just another day in the cloud. But the moment I connected through SSH, something caught my eye. The system greeted me with a temperature reading of -273.5°C. Wait… what? That’s 0 Kelvin, the point where atomic motion completely stops. In other words, absolute zero , a state that’s theoretically impossible for anything to operate in.

7 Ways Your Incident Management Just Got a Boost (New Feature Rundown)

All the things you may have missed that will make your incident management smarter, faster, and simply easier. We ship updates every week because we want you to get the most out of FireHydrant. But we also know it's hard to stay up to date and read every week's changelog (even though we know reading changelogs is the highlight of your week ).