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The latest News and Information on Service Reliability Engineering and related technologies.

Building a Culture of Reliability: Why SREs Can't Do It Alone

Join Gremlin CTO and Founder Kolton Andrus to hear practical strategies for building a collaborative culture of reliability. High-velocity DevOps orgs and complex cloud-native architectures have made reliability harder than ever. Organizations are turning to SREs to make sure systems are reliable, but with so many stakeholders and competing priorities, many companies are still struggling to get ahead of the outages and incidents—SREs simply can't do it all by themselves.

Status Pages 101: How to Create a Status Page You and Your Customers Will Actually Want to Use

This blog post is adapted from my talk at SRECon EMEA 2023 - original slides are available here! Status pages are a simple yet underutilized element of incident communication. Done well, they’re a low-lift way to keep your customers and stakeholders informed when incidents impact them. But without a solid approach, updating status pages can easily become a tedious and often neglected task during incidents. In this post, we’ll cover some tips to get your status page right.