Operations | Monitoring | ITSM | DevOps | Cloud

Kyndryl is the world’s largest provider of IT infrastructure services, serving thousands of enterprise customers in more than 60 countries. The company has 4,400 customers, including 75 of the Fortune 100. The company designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl was formed when IBM spun off its Global Technology Services division in 2021.

Singapore’s location at the crossroads of important trade lines and the gateway to Asia has long given it strategic advantage as a hub for global industry, originally as a nexus for physical trade routes and now for digital connectivity, with more than 25 subsea cables landing on the island connecting Singapore to every continent.

It's a typical day at work, and you're at your productive best. Just as you think you'll complete your task before the deadline, the network goes down. Sound familiar? However, at the other end are waiting customers who have items in their shopping cart, but are unable to complete transactions; potential prospects who want to try out a demo of your app, but now have doubts; and long-time loyal patrons who find the all-too-frequent interruptions frustrating..

Imagine you have a network, whether it's a LAN or a vast enterprise-level network spread across different locations. Now, picture yourself wanting to monitor and analyze the data flow within that network. That's where network telemetry comes into play. Network telemetry is a group of techniques that allow you to understand better what's happening within networks. It's like watching the network's pulse to keep track of its health and performance. Read on to learn more about the network telemetry landscape.

When it comes to the relative merits of hybrid work approaches, there can be a range of opinions; some are strong advocates, some see significant downsides, and many fall somewhere in between. About the one thing pretty much everyone can agree upon is that the rise in hybrid work has made the jobs of IT operations teams much more challenging. On any given day, a user may be working in the office, from their home kitchen, a neighborhood café, or just about anywhere else.

TLS certificates are crucial for the secure flow of web traffic, but managing these digital certificates can pose a challenge. Using an ACME-based certificate authority like Let’s Encrypt can automate and simplify the management of issuing these certificates. Certificate management in HAProxy has steadily improved over the years, allowing it to become more flexible and load certificates without restarting.

No matter how much prevention you have, serious security incidents will inevitably occur. Read the next article in our security series that covers how to understand cyberattacks as quickly as possible so that your organization can respond swiftly.

Many organizations manage a hybrid infrastructure spread over on-premise and multiple public cloud platforms such as AWS, Azure and Google for specific business applications. The hybrid cloud approach has advantages but adds more complexity for IT teams responsible for keeping IT systems safe and secure. The monitoring tools system administrators use for on-premise infrastructure are often unsuitable for monitoring public cloud platforms.