Operations | Monitoring | ITSM | DevOps | Cloud

Digital Employee Experience (DEX) is transforming how IT teams support employees, improve productivity, and drive business outcomes. In this video, we explore the evolution of DEX—from traditional reactive IT support to proactive, experience-driven operations that empower both employees and organizations.

Reliability testing isn’t a one-and-done thing. You need to test on a regular schedule to make sure your system is reliable in the face of changing systems.

Read more: https://www.speedscale.com/blog/how-to-migrate-oracle-java-to-openjdk-with-traffic-replay/

After several zero-day attacks on leading security vendors that left the industry reeling in 2024 and 2025, Ivanti redoubled our commitment to transparency, product development that prioritizes security and community awareness. The attacks galvanized our Secure by Design framework so that we could accelerate our transformation to kernel-level security — compressing a three-year roadmap into just 18 months.

“My computer is running slow.” It’s one of the most common service desk tickets. It’s also one of the most automatable. In this episode of the Zero Ticket Video Series, we demonstrate how RITA, Resolve’s AI-powered IT agent, autonomously diagnoses and resolves a slow laptop issue in real time, directly within Microsoft Teams. Watch as RITA: No ticket queues. No manual triage. No escalations.

Learn code review best practices from experienced developer Shashi Lo at GitKon 2025. Discover how to review pull requests effectively, give constructive feedback using the nit vs. non-nit framework, and leverage AI tools like CodeRabbit and GitHub Copilot to catch bugs humans miss. Shashi Lo shares 20+ years of code review philosophy, demonstrating real PR reviews on his Secret Santa app and showing exactly what makes thorough code review essential for shipping production-ready code.

What happens when observability grows faster than infrastructure? In this episode of Heartbeat Behind the Metrics, Hemachand Munagapati, Product Manager at Site24x7, reflects on over 15 years with the product and how the idea of a single pane of monitoring has shaped everything that followed.

In the world of network assurance, even a few seconds of delay can result in significant business losses. In this session from Civo Navigate India, Dr. Shivananda R Poojara (Head of Cloud Business Unit, Airowire Networks) explains how his team dismantled a massive monolithic service stack and rebuilt it for a high-performance, cloud-native era in just 75 days.

What happens when AI understands your entire environment? With Skylar Advisor, you move beyond prompts and responses and get prioritized guidance based on real operational impact. Skylar Advisor identifies what matters most, explains why it matters, and provides clear next steps so even junior IT professionals can operate with confidence.