Win the favor of your employees by helping them win back the 22 minutes a day they lose on IT issues. Nexthink helps proactively prevent the creation of incidents and reduces the MTTR for open incidents while providing deep insight into the end-user experience. With Nexthink, reduce support costs and end-user disruption, increase end-user productivity, and optimize IT investments.

Jira Product Manager demos three new features in Jira Software Cloud in this month's Rocket Chat - a monthly feature demo brought to you by the Product Managers of Jira Software Cloud. Also hear an update on sub-tasks in the next-gen projects in our Spicy Question of the month segment.

Understand the life cycle of long-pending requests in your help desk using request history reports in Analytics Plus.

Catch up on all the exciting things we’ve released over the past several months. In this edition of PagerDuty Pulse, you’ll get a view into innovations in mobile to drive smarter response, our new Analytics product for powerful operations insights, a host of new integrations and APIs, and more.

This recording is from the Elasticsearch Boston Meetup on January 15 at Facebook -- big thanks to the team there for this awesome video.

Atlassian Access provides company-wide security, visibility, and control across all your Atlassian cloud products from one place. Increase security and streamline user management with SAML SSO, automated user provisioning, two-step verification, and password policies. Atlassian Access works across the cloud versions of Jira Software, Jira Service Desk, Jira Core, Confluence, and Bitbucket.

Head of Product Management at Rancher Labs, Ankur Agarwal, demo's Rancher's new feature: multi-cluster applications.

Kubernetes sits at the intersection of DevOps and ITOps and many organizations are trying to figure out key questions, like who should own kubernetes, how many clusters to deploy, how to deliver it as a service, how to build a security policy, and how much standardization is critical for adoption. In this session Rancher founder Shannon Williams will share best practices pulled from working with hundreds of teams to implement a Kubernetes strategy.

What could your managed service provider do with a power-up in 2019? Enter for your chance to plug into the Frankly MSP Brain Trust and find out.

Use the Zenoss infrastructure model to surface dependencies between resources.