In the previous video, Liz and Seth discussed how to make systems observable and how observability helps us diagnose failing systems, but didn't cover what to do when an incident grows beyond the ability of one person to do it all. In this video, you learn about the most important part of the incident management process – humans.

Use Puppeteer Recorder to fill out forms with inputs, drop downs, radio buttons, check boxes etc.

Learn how to create custom functions for quicker resolution times, integrate with third-party applications, measure service desk performance, and identify gaps in service delivery.

Stackdriver Transparent SLI Monitoring provides detailed API level metrics for developers and IT teams to quickly diagnose a problem and pinpoint where the error is located, whether it is with your stack or with the service provider.

Learn about how artificial intelligence for IT operations, or AIOps, can transform your organization, helping them shift from reactive to predictive IT.

Learn about the predictive analytics capabilities of Splunk IT Service Intelligence and the value it can bring IT and the business, helping you shift from reactive to predictive IT.

Learn the basics for how to search, parse and analyze the logs and metrics that are important to your organization. This session will guide you through running searches, simple parsing and basic analytics on your data. Learn how to convert your queries to charts and add them to Dashboards to help you visualize trends and easily identify anomalies. Lastly, learn how Alerts can help you stay on top of your critical events.

Designed for users, this series deep-dives into every aspect of analyzing your data. Run as a "how-to" webinar, this session walks viewers through data searching, filtering, parsing, and advanced analytics. This series concludes with "how to"details to create dashboards and alerts to monitor your data and get Sumo Logic to work for you.

Budapest, Hungary in September of 2018 at EPAM offices. Adnan talking about buzzwords at the Budapest JavaScript Meetup!

In this webinar, we will provide a live demonstration of four ways you can automate, and customize your teams incident management process using the OpsGenie ServiceNow certified integration.