Operations | Monitoring | ITSM | DevOps | Cloud

In the present day’s digital world, a company’s website is more than just a digital shopfront important factor in customer experience, marketing, and company operations. With so much at stake on the performance of the Web and user engagement, organisations have to ensure that the websites are tuned both technically and for meeting visitor needs.

Congratulations! Your Rails app has finally started seeing consistent traffic and things are on the upswing. But with growth comes the potential for the sluggish sort of SQL queries that can really slow things down. In this post, we’ll go over what your database (whether it’s MySQL or PostgreSQL) can tell you about the problem, and we’ll also talk about what it can’t tell you. Spoiler alert: this is where Scout comes galloping over the hillside to the rescue!

VDI has been a cornerstone of enterprise IT for nearly two decades. Once seen as a breakthrough for secure remote access and business continuity, the cost of resolving IT issues within VDI environments has led some leaders to question whether these systems are a blessing or a burden. With rising pressure on IT teams from shrinking budgets and increasing demands for efficiency, one question keeps coming up: Is your VDI investment a value driver, or a cost center?

A distributed denial of service (DDoS) attack overwhelms a server, service, or network with internet traffic to disrupt or halt normal operations. This is typically achieved by multiple compromised systems flooding the target with traffic. The result is that legitimate users cannot access the systems or services, causing significant operational and financial impact.

In today's connected world, APIs are the backbone of modern applications. Whether you're working on a microservices architecture, a mobile app, or a SaaS platform, APIs are what keep everything talking to each other. But how do you know if your APIs are healthy, performing well, and delivering what your users need? That's where API monitoring comes in. Let's break down what API monitoring is, why it matters, and how you can build effective API metrics dashboards to keep your systems running smoothly.

When your microservices architecture starts growing, tracking requests as they bounce between services becomes a real headache. You know the feeling—a user reports a slow checkout process, and you're left wondering which of your twenty services is the bottleneck. That's where distributed tracing with Prometheus comes in.

This is a guest blogpost by Adam Sweet from the Icinga Partner Transitiv Technologies. Since this is a longer post, we added a tl;dr at the end. For many, host and application monitoring is an afterthought at the end of a project. Some people don’t think about monitoring at all until a few failures go unnoticed and a customer or end-user calls to ask why something isn’t working.

Downtime isn’t just an inconvenience—it’s a revenue killer that can cost millions and shatter customer trust. While critical incidents pile up in ticketing queues, support teams drown in manual triage, racing against time to spot fires before they become infernos. Enter the PagerDuty Operations Cloud + ServiceNow integration.

Release 23.4 Cumulative Update 4 (CU4) for DX Unified Infrastructure Management (DX UIM) adds significant improvements to the product’s security stance and extends technical currency to support modern infrastructures. The release builds on the proven track record of DX UIM to deliver enterprise-ready capabilities and monitoring coverage, while meeting the highest standards for security, scalability, and performance.

Every website manager knows that feeling when you look at your inbox only to find a customer notifying you that a core page of your site is down. The worst part of it all, you don’t know how long that page has been down for. If you’ve yet to experience that, count your blessings. Well, unless you decide to opt for a website monitoring solution before it happens to you. With website monitoring, you can ensure every page on your site is up and running at all times.