When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right)
Most operations teams trust their green dashboards. If the internal monitoring says everything is healthy, the app must be fine, right? But as the Internet keeps proving, what’s green inside the firewall can look red for customers outside of it. Sometimes, a single change in how web traffic moves can suddenly slow logins, disrupt websites, or hurt business results, even if everything looks fine inside.