IT incident management is a fundamental operational process designed to ensure rapid service restoration. This process is typically assigned to the help desk but is also very much entrenched in the day-to-day of DevOps. When incident management goes right, service is restored quickly and the impact on productivity, continuity, and customer satisfaction is minimal.
We all have words to describe 2020. Few of them would ring with nostalgia. COVID-19 has created pain, loss, and disruption on a scale not seen in generations. The economy has also been a casualty, as some companies have transformed and thrived while many others have stumbled and dissolved. But then, just as 2020 was bowing out, hope emerged. Three promising vaccines had produced better than expected results in clinical trials. Governments around the world rushed to approve them.
The recent changes to the Elasticsearch license could have consequences on your intellectual property. On the 14th of January 2021, Elastic announced through their blog that Elasticsearch and Kibana will be moving over to a Server Side Public License (SSPL). This license change, effective from Elasticsearch version 7.11, has business owners that rely on the ELK stack rightly concerned.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we are exploring the concept of supply chain cybersecurity in a time when there is a rising number of third-party cyberattacks.
SCOMathon 2020 was one of the highlights of Microsoft SCOM community-driven events last year. Within a 16-hours marathon on all things SCOM, high-class tutorials were delivered to an excited audience of over 1.000 participants, eager to learn the latest hot topics to evolve their SCOM knowledge. Not to mention the overwhelming runner’s high when crossing the finishing line along with so many like-minded people.
Server Performance Monitoring is referred to as consistent monitoring of all network infrastructure, related to servers, to analyze their resource utilization trends and later on optimize it for a smooth end-user experience.
In my position, I get to work with a wide variety of organizations that each have a different level of monitoring maturity. But I’ve noticed an emerging pattern that I’ll call the ‘Critical Service Offering’ or ‘Executive Level Status’ dashboard. At their most basic level, these dashboards should communicate the current health of the application, provide some historical context and, most importantly, not be tied to infrastructure monitoring.
At Google Cloud, we strive to bring Site Reliability Engineering (SRE) culture to our customers not only through training on organizational best practices, but also with the tools you need to run successful cloud services. Part and parcel of that is comprehensive observability tooling—logging, monitoring, tracing, profiling and debugging—which can help you troubleshoot production issues faster, increase release velocity and improve service reliability.
Earlier this week, I wrote a blog stating our intention to fork Kibana and Elasticsearch. This was a huge decision on our end, one that we did not take lightly. A few days have passed since this announcement and I wanted to share how humbled and excited we are with the responses from companies and individuals who are eager to participate and contribute.
