Operations | Monitoring | ITSM | DevOps | Cloud

The Competition and Markets Authority (CMA) is investigating the state of the UK cloud market, and for good reason. While the submissions and commentary already submitted to the CMA point to various concerning practices, one issue stands out as the single biggest threat to a healthy, competitive landscape: excessive free cloud credits. This tactic, employed by the dominant hyperscalers (AWS, Microsoft Azure, and Google Cloud Platform), is akin to a drug dealer offering free samples.

Root Cause Analysis (RCA) is the best way to find out what causes an issue in your IT operations (ITOps). In other words, it is a great versatile analysis method for corrective action that is inherent to the ITIL framework. It’s a comprehensive approach that all managers can appreciate. In the IT industry, this method is invaluable since its ability to swiftly and effectively address problems is what distinguishes proactive IT Service Management (ITSM).

Manchester has come a long way - from pioneering the world’s first stored program digital computer, to becoming the top tech city in the UK outside of London. The MCC 2021-2026 Digital Strategy now guides a £5bn digital economy, with more than 10,000 businesses employing over 96,000 people. It has seen the development of five unicorns and is still home to three, billion-pound businesses. So, the city of bees is buzzing.

In this blog, we will discuss the five important metrics that'll help you fine-tune your Azure App Service environment effectively.

With an ever-growing market of digital products, it is becoming increasingly important for every business to ensure a high level of customer satisfaction. In the past, companies might have been able to get away with slow or messy websites. Today, if a customer gets frustrated even once, they will likely abandon your product in search of a better replacement.

Nearly every operating system comes with at least one kind of service management. On a Unix-based operating system, this is historically part of the init system. While the specific tools have matured over time and there are changes between operating systems, they are essentially used to orchestrate both operating system services and user services. Specifically, a service manager ensures that, e.g., a web server is started once the network is configured and available.

As the demand for cloud resources continues to surge, innovative cloud storage providers like Wasabi are reshaping the industry with their agile and cost-effective solutions.

Many often wonder, “Is there a difference between observability and monitoring?” The thing is as IT environments have become more complex, monitoring alone has become increasingly less effective. That’s because while monitoring is crucial, it isn’t particularly suited to tracking unforeseen or unexpected turns of events. That’s what observability is meant for. This guide will clarify what observability and monitoring are – and how they differ.