Operations | Monitoring | ITSM | DevOps | Cloud

Thanks for using the NiCE Log File Management Pack. We know it’s a favorite among experts building custom SCOM Management Packs. But here’s a quick question: When was the last time someone checked your custom Management Packs for security vulnerabilities, performance bottlenecks, or health risks?

In every engineering organization, from fintech unicorns to 20,000-seat global bank, delivery happens in a loop. Code gets built. Releases get pushed. Systems run 24/7. Then it all happens again. This cycle isn’t an opinionated lifecycle dreamed up by a consultant or vendor, it’s just the reality of software delivery today.

If you’re unfamiliar with AWS Summits, these are conferences that occur on a yearly basis in different cities. The events are mostly used to announce new products and technologies. This year, the theme was AI, as evidenced by the keynote, a large majority of the talks, and a walk around the vendor floor. The keynote talk was hosted by Swami Sivasubramanian, VP of Agentic AI at AWS.

Last Sunday, Alaska Airlines suffered a three-hour outage that led to more than 200 flight cancellations and disrupted 15,600 passengers. The culprit? “A critical piece of multi-redundant hardware at our data centers, manufactured by a third-party, experienced an unexpected failure. When that happened, it impacted several of our key systems that enable us to run various operations, necessitating the implementation of a ground stop to keep aircraft in position.”

A recent BBC article, “Weak password allowed hackers to sink a 158-year-old company,” outlined a serious security lapse. This case reinforces the message that we, at Teneo, advocate every day: true resilience comes from defense in depth, i.e. policy, product and process, not just tools at the edge. In a recent customer engagement, we discussed a transition from VPN to ZTNA. While ZTNA offers enhanced security including continual checking, improved segmentation and a minimized attack surface.

Dynatrace is a powerhouse for application performance monitoring and business analytics. But for many organizations, its power comes with a significant challenge: as applications scale across complex hybrid environments and diverse tech stacks, the sheer volume and variety of logs, metrics, and traces sent to the platform can explode, leading to staggering and unpredictable costs.

Zero Trust is more than a buzzword in today’s cybersecurity playbook, it’s a strategic imperative. Federal agencies, defense operations, and civilian infrastructure providers are all under mounting pressure to deploy Zero Trust Architecture (ZTA) frameworks that are not only compliant but truly effective. But there’s a problem: Zero Trust can only succeed if it’s built on real-time, actionable insight. That means eliminating blind spots.

URLs) receive spiky traffic:. The Healthchecks open-source project includes a fully functional, tested and type-annotated ping handler written in Python. On self-hosted Healthchecks instances, when you send an HTTP request to a ping URL, a Django view collects and validates information from the request, then uses Django ORM to update a Check object in the database and insert a Ping object in the database. This approach is good for tens to low hundreds of requests per second, depending on hardware.

When I took on leading the Network Security Group (NSG) at Ivanti in October 2024, it was a bit like a homecoming for me. You see, I spent almost two decades overseeing the development of these products before moving on to other responsibilities at Ivanti. NSG is responsible for building and maintaining Ivanti Connect Secure, Policy Secure, and Neurons for ZTNA, among other solutions.