Operations | Monitoring | ITSM | DevOps | Cloud

Serverless platforms like AWS Lambda, Google Cloud Run, and Azure Container Apps let teams run applications without managing infrastructure. However, getting full visibility into those workloads has traditionally required a lot of manual setup. A single team may deploy serverless applications across multiple clouds by using tools such as Terraform, AWS SAM, AWS CDK, and the Serverless Framework. Each of these platforms, runtimes, and deployment tools requires its own instrumentation steps.

Manual intake eats the first 10 to 30 minutes of an incident. Harness AI SRE runs it as automation and gives those minutes back to your responders.

Traditional FinOps focuses on cutting overspend, but the real opportunity lies in maximizing savings you're missing. This paradigm shift reframes cloud cost management as a proactive savings optimization strategy rather than reactive spend control, helping organizations unlock hidden cost efficiency through governance, automation, and continuous optimization practices. Cloud spend is up 40% year-over-year. Your CFO wants answers.

You shouldn’t have to hunt through a cluttered dashboard to understand where your code is deployed. The Deployments page is where teams turn for a quick answer: what is in test, what is in staging, what reached production, and what needs attention right now. The older page made that harder than it needed to be. Our new Pipelines Deployments page makes it easier to scan, filter, and act on.

AI agent cost in 2026 is mostly a consumption bill, not a subscription. Running an agent costs anywhere from fractions of a cent for a simple routed task to $5 or more for a complex multi-step job, because one request can trigger 3 to 10 model calls behind the scenes. Average production deployments land between $3,200 and $13,000 per month in operational spend. Here is where that money actually goes.

Every team with more than a few data connections has had this moment: someone opens the connections list, points at one, and asks “what is this for?” The answer lives in a former teammate’s head or in a Slack thread. And cleaning up the wrong connection can break cost ingestion. Now each connection can carry a note that explains why it exists, and anyone who opens the connection sees it.

AI model drift is when an AI system's performance and accuracy degrades over time because the data, user behavior, or business environment has changed since the model was trained or evaluated. Even if latency, uptime, and infrastructure metrics remain healthy, model quality can quietly decline, leading to less accurate predictions, inconsistent responses, and reduced user trust.

"This is the third slowdown at the regional offices this quarter. What is actually causing it, and what will it cost us to stop?" Questions phrased like that come from a business head rather than an engineer, and a dashboard screenshot will not answer them. Most network operations groups can produce evidence that something happened. Producing an explanation of why it happened, in language a finance director will accept, takes hours of manual correlation across separate consoles.

Most IT teams are asked to meet more than one security framework at once. Almost nobody gets more budget or more people to do it. That is the real shape of cybersecurity compliance. A sales deal needs SOC 2, a hospital contract drags in HIPAA, and card payments put PCI DSS on top of both. Each one arrives with its own auditor, its own vocabulary, and a deadline somebody set without asking you. So the same controls get built three times over.

The Optical Transport Network (OTN) is a widely deployed industry-standard protocol that provides a comprehensive framework for multiplexing, switching, and transporting diverse digital payloads over optical fiber. Modern service providers face growing pressure to consolidate diverse traffic types. OTN acts as a universal digital wrapper, encapsulating Ethernet, IP, SONET/SDH, and storage (Fibre Channel) traffic into a single, highly efficient transport layer.