Operations | Monitoring | ITSM | DevOps | Cloud

The MTTR that matters

“Mean time to X” is a common term used to describe how long, on average, a particular milestone takes to achieve in incident response. There’s mean time to detect, acknowledge, mitigate, etc. And then there’s the elusive “mean time to recover,” also known as “MTTR.” MTTR, a hotly debated acronym and concept, measures how long it takes to resolve an incident on average. The problem with MTTR, though, is that it doesn’t matter.

Website Issues Slowing Down Your Page Speed

While many statistics are floating around the web, let's consider slow page speeds from a more personal viewpoint. How many times have you waited for a web page to load, then felt frustration, anger, or even desperation as it crawled? In addition, the experience may have even given you a negative impression of the website, possibly to the extent you never want to load it again. With over 1.8 billion websites in existence, slow websites are very likely to lose precious visitor traffic.

Importance of Data Science: Use Cases in Business

Data Science and business are co-related in much more ways in this modern world. As data is the key to drive businesses, Data Science solutions are the bridge that helps achieve the organizational goal to improve business value. Many companies extending from large scale to small scale use the wide possibilities of data science to make their business successful.

Digital Data Loggers vs. Chart Recorders. When To Upgrade

A digital data logger is an electronic device that measures and records various environmental conditions. These conditions can be temperature, humidity, pressure, voltage, or current. Measuring them is essential in many industries where compliance regulations exist. A chart recorder is essentially an old-school version of the digital data logger. Instead of using a microprocessor for storage, a chart recorder marks the measurements on a paper chart that shows variations in the values recorded at a glance. In this article, we will take a closer look at each and compare the two.

Key JVM Metrics to Monitor for Peak Java Application Performance

Monitoring is crucial if you want to see what happens in your system and JVM-based applications are not different. Well, some metrics, like memory and garbage collection, require special attention because they play a major role in your application performance. In this blog post, we will look into the key Java Virtual Machine (JVM) metrics that you should monitor if you care about performance and stability. Those are the memory, the garbage collection, and the JVM threads.

Seeing Civo featured by Forbes makes all the hard work worthwhile!

Yesterday, my morning started much like most Tuesday mornings do for me... my kids (6 and 4) were up way too early again at around 6am! Both were demanding I play with them before they head to school. I did my usual and said "give me five minutes" as I tried to wake up after another night of going to sleep after midnight... one day I should really learn to go to bed earlier, now that I have kids! But this morning was different. I started to wake from my dazed state and reached for my phone.

Dashboard Server: Working with the ServiceNow tile

SquaredUp, Technical Evangelist This should be a quick one. As some of the existing SquaredUp customers might recognize, this tile is basically an enhanced version of the more generic WebAPI tile – with the enhancement being easy authentication. In comparison to the <>, configuring an integration to SNOW is much easier and more GUI based.