Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry Is Not "Three Pillars"

OpenTelemetry is a big, big project. It’s so big, in fact, that it can be hard to know what part you’re talking about when you’re talking about it! One particular critique I’ve seen going around recently, though, is about how OpenTelemetry is just ‘three pillars’ all over again. Reader, this could not be further from the truth, and I want to spend some time on why.

How AI is impacting Africa's connectivity landscape

Artificial Intelligence (AI) is reshaping industries worldwide, and Sub-Saharan Africa is no exception. Across the region, governments, businesses, and start-ups are recognising the potential of AI to drive economic growth, improve efficiencies, and enhance decision-making. Yet, as AI adoption accelerates, so does the demand for robust digital infrastructure, including high-performance computing, data centres, and connectivity.

Spoiler Alert: How "Zero Day" Might Have Played Out Differently with Teneo and Palo Alto Cortex XDR

This weekend, I binge-watched Netflix’s new series Zero Day, starring Robert De Niro. The series has sparked excitement and curiosity among cybersecurity enthusiasts and political thriller fans alike. As the title suggests, the show revolves around a cyberattack that exploits unknown vulnerabilities—so-called “zero days”—to wreak havoc on critical systems. But what if the organizations targeted in Zero Day had the right cybersecurity strategy in place?

How to Monitor Snowflake with OpenTelemetry

Snowflake is a powerful, cloud-based data platform designed for high-performance analytics. Whether you're running massive analytical queries, managing structured and semi-structured data, or optimizing data pipelines, visibility into your Snowflake instance is essential. Performance bottlenecks, query execution delays, and unexpected cost spikes can quickly become issues without proper monitoring.

February 2025 Box Outage: Timeline and Post-Mortem

Box.com is a cloud-based content management and file-sharing platform designed for the enterprise and used by nearly 100,000 companies around the world. When a Box outage strikes, businesses can experience costly disruptions. On February 19, 2025, a disruption in core Box services including uploads, downloads, and the All Files page, affected thousands who depend on the cloud storage and collaboration platform.

Kubernetes for AI Workloads

Kubernetes has been facilitating container orchestration for around a decade for both stateful and stateless application workloads. With the recent rise of AI and the advent of tools like Kubeflow and Argo Workflows, Kubernetes is also becoming a first-class citizen when it comes to running AI workloads. When you are training a model on K8s, you may be tweaking many parameters and have to test each of them one by one.

Migrating to cloud: Top five reasons

Since the inception of public clouds, a lot of CXOs have considered moving their IT infrastructure to the cloud and many have already done that. If your organization is considering migration to the cloud, learn what drove this mass movement from on-premises servers to the cloud. In this article, we'll explain the major reasons why organizations prefer the cloud, the issues you should watch out for, and how you should protect your cloud infrastructure.

Streamlining Supply Chain Operations in Retail with Asset Management Software

In today's competitive retail landscape, efficient supply chain operations are very critical in ensuring product availability, reducing costs, and enhancing customer satisfaction. Retailers face constant pressure to optimize their supply chain process from sourcing raw materials to delivering finished products. That is where asset management software comes in.

Fearless innovation is the true force behind IT project transformation

Previously, I discussed the challenges of adopting AI in enterprises, focusing on middle managers’ concerns about its impact on their roles. In case you missed it, you can read it here: AI resistance isn’t where you expect it In this post, I’ll highlight the crucial steps for ensuring successful AI adoption. All business transformations are complex by nature because they change the organizational balance – that is, the equilibrium of power held among different leaders.

Exploring the Benefits of Downloading and Utilizing Your 23andMe Data

Personalized genetic testing has surged in popularity, with 23andMe leading the charge in providing individuals with detailed insights into their ancestry, health predispositions, and much more. By taking a simple saliva test, customers receive a myriad of genetic data that can illuminate various aspects of their lives. However, the initial reports are just the beginning. Downloading your raw 23andMe data opens a door to a world of advanced personal insights and analysis. Below, we further explore how you can leverage this personal genetic information to its fullest potential.