Operations | Monitoring | ITSM | DevOps | Cloud

The Future of IT Operations Is Zero Ticket

For years, IT teams have lived and died by the ticket. Every incident, every request, every change: logged, routed, triaged, assigned. We built entire platforms, teams, and workflows around this idea. But the IT environment has changed. Complexity is exploding. Expectations are rising. And the ticket? It’s become a bottleneck. If you’re in IT operations, you already feel this. The relentless volume. The alert fatigue. The rising MTTRs and missed SLAs. The pressure to do more with less.

Simplifying Observability: Streamlining Telemetry with a Centralized Pipeline

Modern applications generate a deluge of telemetry data—logs, metrics, and traces—that hold the key to understanding system performance and reliability. However, managing this data effectively is a growing challenge for DevOps teams. Raw telemetry can overwhelm teams with complexity and noise even when collected via robust standards like OpenTelemetry.

How to Prepare for APRA CPS 230 Regulations

Understand what APRA CPS 230 means for your organization, and how to get compliance-ready by the July 2025 deadline. If you work for an Australian business in the financial services industry, you’ve likely already heard of the Australian Prudential Regulation Authority (APRA). You may also have heard that a new set of APRA regulations, CPS 230, will become mandatory for all APRA-regulated companies to comply with as of 1 July 2025.

HIPAA vs GDPR Differences You Need to Know

HIPAA and GDPR compliance laws are both essential laws from Europe and America to protect user data. While HIPAA focuses on protecting medical and patient information to prevent the rise in healthcare data breaches, GDPR is broader, focusing on regulations that handle personally identifiable information (PII) of EU and UK citizens.

Brand email with your logo

StatusGator supports custom email branding on our Enterprise plan and as an add-on to other plans, allowing your customers or end-users to get an email that has your organization logo and sends from your organization’s email address. Previously, this email logo used the same image as your status page. Now, you can upload a custom logo to be used just for your emails. Enjoy improved branding by uploading a logo that fits the email perfectly.

Solve service ownership in minutes with Cortex's AI prediction model

Today marks an exciting milestone not just for Cortex, but for every organization looking to foster a culture of engineering excellence. Knowing who owns what is one of the hardest and most important challenges for engineering teams. Without clear ownership, incidents take longer to resolve, migrations stall, and enforcing standards becomes nearly impossible.

Easily & quickly bring all your data into Cortex with the Axon Framework

With over 50 built-in integrations, Cortex customers have an always-up-to-date, single interface for their engineering priorities, tools, and tasks. But large organizations have a lot of tools. And if you're running internally hosted tools, or for policy or security reasons would prefer to keep your access tokens private, that used to limit what was possible in your internal developer. Not anymore.

From Alert to Fix in 10 minutes: How a Slow Query Took Down Placid.app

This is a guest post from Armin Ulrich, a fullstack developer, and founder of placid.app. He also created the MadeWith* network where he shares his projects and allows other developers to share theirs. There are many things I would rather do at 9pm than tracking down a mission-critical bug, but sometimes you don’t have a choice. Let me tell you the story about a slow query that led to a cascading failure–and how it could have been worse.

How JFrog Delivers Self-Service Cloud Environments for our Developers

The internal DevOps team at JFrog needed to provision cloud resources, create environments, and manage infrastructure for our developers. Unfortunately, it involved wasting a significant amount of time on repetitive tasks, that was slowing down the pace of innovation and taking away our developers’ focus from building new features and industry leading products.

How to import Prometheus-style alerts and recording rules to Grafana-managed alerts and recording rules

Grafana Alerting has evolved dramatically since the legacy dashboard-alert days. Today, Grafana-managed alerts power enterprise-scale monitoring in Grafana Cloud and on-prem installations. And over the last two years, we’ve added RBAC, state history, versioning, and much more. At the same time, our own monitoring at Grafana Labs relies heavily on Prometheus-style alerts—a situation that’s not uncommon for our users, too.