Operations | Monitoring | ITSM | DevOps | Cloud

Why Real-Time Network Monitoring Is Critical for Modern Business Resilience

Business operations are more interconnected and technology-driven than ever before. Networks form the backbone of communication, data exchange, and service delivery. A single failure can disrupt productivity, weaken customer trust, and even result in financial losses.

MetrixInsight Alerting Beyond Citrix Director/Monitor

MetrixInsight for Citrix VAD/DaaS surpasses Citrix Director/Monitor in many ways. Director/Monitor is useful for day-to-day visibility, but it is not a true enterprise monitoring platform. MetrixInsight adds much more, also when it comes to alerting and enterprise monitoring. It closes important gaps that can directly impact user experience when capacity or performance issues slip through unnoticed. One clear example is how operational VDA capacity is handled.

13 Cloud Cost Management Strategies (And How CloudZero Can Help)

Cloud cost management is a big deal right now. For instance, 58% of organizations say their cloud costs are too high, according to our State of Cloud Cost report. Over the last five years, several other studies have shown that controlling cloud spend is a top cloud computing challenge. There’s more. As AI adoption accelerates, a new challenge has emerged: managing the rapidly growing costs of AI in a scalable and intelligent way.

Custom OpenTelemetry Collectors: Build, Run, and Manage at Scale

I tried thinking back to when the last time I read an actual tutorial that did not include a bunch of em (—) dashes, semicolons, normal dashes, and an unnervingly large quantity of the phrases like “XYZ-thing Alert ” and “Exciting News!”. Well, hold on to your suspenders folks, here we go again. Part 2 is up and it’s a controversial one.

Enterprise Cloud Storage Solutions

Enterprise cloud storage solutions require strategic thinking from companies and teams due to the large-scale data that needs to be managed. Aside from managing the storage, other things must also be considered, such as what compliance standards must be met depending on the industry you work in, who has the credentials to access and manage sensitive information, and who will be managing the infrastructure of your cloud.

Observability and Monitoring Governance (Part 1 of 4)

In contrast to the many flavors of governance used for IT, such as data governance, audit and compliance, and governance and security, IT monitoring governance lacks a definition in many organizations. This is true even as teams have decades of experience monitoring the health, performance, and availability of applications, infrastructures, networks, and user experience. Good monitoring governance “just sort of happens—naturally, organically.” Not exactly!

Subsea Cables Parted in Red Sea Again

This past weekend saw the latest round of submarine cable cuts to impact internet connectivity between Europe and Asia. And once again they took place in the Red Sea, an historic problem area for subsea cables. In this post, I review some of the impacts that we observed in both the loss of transit in affected countries as well as increased latencies between public cloud regions using Kentik’s Cloud Latency Map.

The Enterprise Automation Platform Driving the Zero-Ticket Future

The surge of interest in artificial intelligence has opened exciting new doors, but many CIOs are finding themselves in the same bind: lots of promising pilots, but very few at-scale results. Intelligent agents can interpret requests, classify tickets, and even recommend fixes, but unless they are connected into broader workflows, these efforts remain isolated experiments.