In this new series of Now on Now blogs, we share how we use ServiceNow products internally to transform our operations and create great experiences. We hope our stories story will inspire you--our customers and partners--to achieve even greater business value and resiliency from the Now Platform®. For more on Now on Now, visit the Now on Now Book of Knowledge.
Welcome back to the last part of our three-part blog series on how to leverage analytics to deliver an exceptional end-user experience. In the previous blog, we discussed how analytics can help you identify the process-level inefficiencies lurking in your request resolution process and how you can provide better self-service experiences to end users by understanding their requirements better using analytics.
Hyperconverged infrastructure (HCI) gives organizations more flexibility and control when building and securing their virtualized on-premises environments. Microsoft’s Azure Stack HCI is an operating system-as-a-service built for HCI backends that lets organizations deploy and manage their virtualized resources alongside any Azure infrastructure they are running.
When providing services to your customers you need to keep an eye on everything that could impact your success with that – from low-level performance metrics to high-level business key performance indicators. From server-side logs to stack traces giving you full visibility into business and software processes that underpin your product. That’s where cloud monitoring tools and services come into play.
As we’re doing our best to make monitoring easy, we’ve wanted to make more content that would really show and not just tell you how easy it is to set up monitoring with AppSignal. We’ve been collaborating with Leigh Hallday on making this video for you that will show you everything you need to know about the setup process. We’ll be posting more videos like this on our YouTube channel, so you should subscribe to it if you’d like to get notifications about future videos.
Intezer and Microsoft reported on Sept. 9 that TeamTNT hackers are deploying Weave Scope in compromised systems as an auxiliary tool in their intrusions. Weave Scope is a legitimate and powerful tool to manage server infrastructure that, once deployed, makes it easy to control all resources. In this article, we will describe how this tool can be used maliciously, and how to add specific checks in your security set up to look for it.
Get started with Gremlin's Chaos Engineering tools to safely, securely, and simply inject failure into your systems to find weaknesses before they cause customer-facing issues. Think back to the last time you wanted to purchase software for your organization. The software solves real problems and makes your team’s life easier. Then, finance delays or rejects your proposal. What’s going on?
With massive adoption of Kubernetes at enterprises worldwide, we are seeing Kubernetes going to new extremes. On the one hand, Kubernetes is being adopted for workloads at the edge and delivering value beyond the data center. On the other hand, Kubernetes is being used to drive Machine Learning (ML) and high-quality, high-speed data analysis capabilities.
This article is part 2 of a four-part series of articles about Elasticsearch performance monitoring. Part 1 explains what Elasticsearch is and how it works, while in this part, we’re going to look at Elasticsearch’s capabilities and potential use cases, and how to check its status. We’ll identify key metrics that you need to monitor to maintain the health and performance of your Elasticsearch cluster.
