Operations | Monitoring | ITSM | DevOps | Cloud

Throughout the first half of 2024, Lightrun has focused on developing a range of solutions and improvements aimed at enhancing developer observability and live debugging. These advancements help organizations significantly reduce their MTTR for complex issues while boosting developer productivity. Read more below the main new features as well as the key product enhancements that were released in H1 of 2024!

With automation pervading the networking world in recent years, APIs have become standard for software and IT specialists. While the jury is out on the exact number of public APIs offered today, all estimates point to their massive (and ever-growing) popularity. Megaport is one of the many thousands of vendors that provides public API access to all our services, enabling our customers to automate and streamline their deployments.

Efficient monitoring tools are crucial for maintaining the performance, security, and reliability of your infrastructure. This comprehensive guide covers the top 10 best monitoring tools for IT infrastructure, offering insights into their features, benefits, and use cases. We'll also provide a monitoring tools list and examples to help you choose the best solutions for your needs.

A significant part of being on-call is the ability to respond to pages and handle escalations on the go. In the early stages of developing incident.io On-call, we considered whether a Minimum Viable Product (MVP) could rely solely on SMS and phone calls. However, we quickly realized that a fully featured mobile app was going to be essential to the on-call experience. This led us to the question: how should we build this mobile app?

The differences between a help desk and a service desk might have once seemed clear. But over the years, plenty of things have changed – especially with the arrival of new technologies that have impacted how users and customers receive support. Let's compare help desk vs. service desk models and examine how this ongoing evolution has played out. One area where the distinctions between a help desk and a service desk are apparent comes when discussing IT Service Management (ITSM) solutions.

In the ever-evolving IT landscape, the Observability Dilemma casts a strategic shadow: To SaaS or not to SaaS, a question being dealt with by many IT professionals today. As organizations grapple with the complexities of maintaining system health and performance, navigating change while staying secure, choosing between the allure of cloud-based services and the on-premises sanctuary becomes pivotal.

Logging in a Python application is straightforward. When you have good logs, you have better visibility into application health. You can monitor performance and track user activity. You’re better equipped to debug errors. Life is good. The challenges come when your application grows more complex. Perhaps your Python code is part of a broader application, or you have services distributed across multiple machines or clouds.

IT asset management is an essential component to consider in every organization, regardless of the size and type of its business. Managing IT assets is critical in today’s technology-dependent business environment, as these assets underpin business advancement and efficiency.

Tired of endless data and complex graphs? Learn what network visualization is and how network monitoring helps you achieve it to visualize your network. Networks are the backbone of business operations, connecting everything from data centers and office branches to cloud services and remote workers. As these networks grow increasingly complex, managing, maintaining and understanding the various flows of traffic in larger networks becomes a significant challenge for many companies.

Selector returned to Networking Field Day this year to present our latest developments in network AIOps. Cofounder and CTO Nitin Kumar, along with VP Solutions Engineering Debashis Mohanty and Principal Solution Architect John Heintz, explored how Selector’s GenAI-driven conversational interface promises to not only address today’s network operations challenges, but transform the industry. Read on to catch the highlights of the live-streamed presentation which occurred on July 11, 2024.