Are you a remote worker, office worker, or both right now? What does your back-to-the-office look like? Will you still be a remote worker in July or September or January of 2021? If you have lost track of time, January 2021 is only six months away. There are many unknowns and in-betweens right now. Lots of questions, not many answers. How should your business prepare? The best way out is through as the saying goes—so, let's go through it.

Nathan Foreman, our solutions superstar here at Cookdown, shares his knowledge on how to successfully blend data sources to create a beautifully populated CMDB, as well as tips on how to customise and maintain data quality. Nathan talked us through the process of using ServiceNow’s out of the box Identification and Reconciliation Engine (IRE) to ensure a smooth integration of a multi-source CMDB.

We can’t stress enough on the importance of event correlation in network monitoring. Our customers love correlation! For the love of event correlation we’ve published a blog on why modern organizations rely on event correlation. This is the second blog from the correlation series. You might want to read our previous blog before reading this one.

ITOM or IT Operations Management is an umbrella term that covers all activities involved in the setup, design, configuration, deployment, and maintenance of the infrastructure that supports business services in an organization. Simply put, ITOM is how the IT landscape is managed in your company. From network security, configuration, and monitoring to devices, applications, and personnel, ITOM is what keeps your IT going. Generally, ITOM leverages several tools to manage these activities individually.

One major highlight of Week 5 at Knowledge 2020 was CEO Bill McDermott’s “Dream” keynote presentation, during which he was joined by chief product officer CJ Desai and Amy Lokey, head of design and UX. McDermott led off by explaining how a “workflow revolution” is underway in global business. Powered increasingly by machine learning and artificial intelligence, digital workflows are dramatically improving work experiences for employees and customers, McDermott said.

Between now and 2024, businesses are expected to spend more than $7 trillion on digital transformation. There’s a lot at stake with those investments, said ServiceNow CEO Bill McDermott, in this week’s “Dream” keynote at Knowledge 2020. “The [companies] today that are more digitally transformed will have a real advantage over their peer groups,” he said. “If you look at results, they’re already gaining market share.”

ServiceNow’s CIO and chief talent officer on what to expect in the months ahead The COVID-19 pandemic has turned the world of work upside down. As organizations and their employees navigate an uncertain future, one thing is clear – the traditional workplace will never be the same. In a recent CBS News poll, fewer than half the respondents (44%) said they would be comfortable going to a workplace outside the home.

As part of the re-affirmed commitment to customers as announced on January 30, Ivanti launched an Independent Business Unit (IBU) consisting of proven solutions with a large customer following (dare I say, fans?) that deserve some TLC. One of these solutions is Ivanti Endpoint Security (IES), previously referred to as Endpoint Management & Security Suite (EMSS) and also as Patch for Linux, Unix and Mac. So, what’s new with Ivanti Endpoint Security?

The million-dollar question we are hearing on an almost daily basis is ‘when will we have a vaccine for COVID-19?’. According to many sources, including the New York Times, it may still be a long way off. This means the prospect of living in the ‘new normal’ is something we may need to accept and adapt to for quite some time.