Doesn’t it sound magical to predict issues? Detecting a network outage, long before it happens. Yes! It does sound exciting. Now there are numerous network monitoring softwares out there offering this capability. To accomplish this particular goal, businesses around the world have been investing in AI powered network monitoring softwares.

While none could have imagined the global impact the pandemic has had, some healthcare organizations were fortunate to have the right tools before the crisis struck. Ivanti recently hosted a webinar panel discussion with members of Houston’s Kelsey-Seybold Clinic and Houston Methodist, during which IT leaders from these hospitals discussed their rapid transition to remote work.

With more and more people encouraged or required to work from home these days, we reached out to some of our remote-work veterans for their insights on staying productive within their domestic domiciles. Q: What are your essential tools for communication, collaboration, and outreach (phone, email, Teams, WebEx, etc.) Brandon Black, Vice President and GM of Supply Chain: Staying connected with your team and customers alike is essential when working from home.

By: Martin Black - Head of ITSM Centre of Excellence, Veolia and Antoine Castex, Principal Cloud Solution Architect, Veolia At Veolia one of the cornerstones of our business philosophy is sustainability.

ServiceNow® is facing one of the biggest opportunities to date: developing a self-healing IT environment that makes proactive IT support a reality. Although the concept of self-healing has been around for at least a decade, the ability to achieve it has fallen short. A lack of system intelligence stopped us from predicting and preventing many issues without human intervention somewhere in the process. AI technology is changing that paradigm.

Adobe and ServiceNow announced the availability of its partnership integration, to deliver an industry-first solution connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. In today’s experience economy, where digital-only is our reality, marketing and customer service organizations must be aligned around a data-driven, customer-first approach.