Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Bupa protects and connects 4.7M customers with digital healthcare

The future of healthcare is personalized, joined services shaped by actionable insights. That relies on building secure digital health services that customers can trust. Cyberattacks are getting more sophisticated and harder to detect, and the damage to businesses and their reputations can be difficult to recover from. Although security is complex, resources can be scarce. Getting the best return on investment is crucial to balance protecting customer data with safeguarding service delivery.

Motadata at GITEX Technology Week 2021

GITEX GLOBAL 2021 has come to an End! A big thanks to our partners and visitors for taking the time to come & meet us. Being the biggest trade show in the region, GITEX gave us the right platform to unveil our latest AI-powered offerings, AIOps and ServiceOps, which we are positioning as a unified solution to meet the challenges faced by enterprises due to the rapid modernization of their businesses.

Don't Let Cybersecurity Threat Actors Ruin Your Halloween!

It’s the scariest time of year. But forget about ghosts and goblins and zombies. If you really want to be as scary as possible this spooky season, we know exactly what your costume should be and how you should decorate your yard. Here are some hints: What are they? Cybersecurity threat actors. *Cue terrifying music.* Before you roll your eyes, stick with us. This is worth a quick read.

Co-Existence: Using Legacy VPN with Neurons for Zero Trust Access through the Neurons for Secure Access Platform

There are three aspects of co-existence to discuss. The gateway deployment co-existence, the end user workflow co-existence, and the administrative management co-existence. We will walk through all three of these aspects.

App Control for Linux Opens Up a Whole New World

Ivanti Application Control is known for enabling IT control over endpoints, reducing security risk, and providing a great user experience. Up to now, that experience has always been for users of Windows environments. But with the introduction of Ivanti App Control for Linux, we are opening up a whole new world of possibilities. Ivanti Application Control for Linux brings the major benefits of App Control for Windows to Linux environments.

3 ways to improve the healthcare patient experience and save

As the world emerges from the COVID-19 pandemic, improving the customer experience is critical. Nowhere is this more important than in the healthcare industry, where increased engagement can lead to better patient outcomes. “Pairing digital technologies with human coaching and clinical care can offer a dramatically better patient experience through personalized attention, on-demand access to support, and automated reminders,” explains a Workflow article.

Ivanti Desktop and Service Management 2021.1 is Now Available!

The new major release of Ivanti Desktop & Server Management (DSM) is now available! This release focuses on more cloud functionality and therefore moves DSM to the future. We have greatly enhanced the DSM connector for Ivanti Neurons to use the collected DSM data directly in Ivanti Neurons for Patch Intelligence. This will allow you to have a much better overview of your environment from the security side.

Ivanti Endpoint Security Now Integrates with Ivanti Neurons for Patch Intelligence!

It does this by delivering automated insight into your risk exposure and helps you to prioritize, based on adversarial risk. In particular, it provides real-time intelligence on vulnerability exploits that are actively trending in the wild, and those that have ties to ransomware.. Ivanti Neurons for Patch Intelligence combines this risk-based prioritization with patch reliability data to help you focus your testing efforts and reduce the overall time to patch.