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The latest News and Information on IT Service Management, Service Desk and related technologies.

Handling IT Procurement And Inventory of New Hardware And Software

Mar 11, 2024 By InvGate In InvGate
Software and hardware acquisition is the first stage of the IT asset lifecycle and should be done cost-effectively and organized. To achieve that, you must set in place a well-defined procurement process. With it, you'll have a unified and normalized inventory that lets you know your IT assets in stock and their location, thus providing reliable insights on what you need to purchase and what is vacant or can be relocated.
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ivanti

What IT Administrators Want to Know About Apple Vision Pro

Mar 11, 2024 By Yosune Baltra In Ivanti
Apple’s release of Apple Vision Pro on Feb. 2, 2024, sparked widespread anticipation among tech enthusiasts worldwide. Even more among enterprise customers when Apple announced MDM management capabilities in visionOS 1.1. Apple Vision Pro lets users interact with apps while remaining connected to their physical surroundings or immerse themselves entirely in a virtual environment of their choosing.
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Hector

Automation in inventory management: Why you should do it

Mar 7, 2024 By Hector In Hector
Effective inventory management is crucial for companies to maintain a competitive edge. With the advent of automation in inventory management, businesses can now optimize their operations like never before. In this blog article, we will explore five key benefits of implementing automation in inventory management.
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motadata

Significance of Infrastructure Monitoring into Your Business Operations

Mar 7, 2024 By Motadata Team In Motadata
In the initial stage of the digital era, only a few businesses were using digital tools and technologies to enhance their performance and efficiency. But now, things have changed and almost 90% of businesses use top-rated technologies to stand out from their competitors. In fact, some of them rely heavily on robust IT infrastructure for seamless delivery of quality service and applications. As a result, infrastructure is becoming more complex and open to threats.
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manageengine

Beyond reviews & ratings : Users perspective driven infographic on ManageEngine's ITOM solutions

Mar 6, 2024 By Swetha Suresh In ManageEngine
ManageEngine offers a number of IT operations management (ITOM) solutions designed to streamline and enhance the management of IT services within organizations. Advanced capabilities, like enhanced full-stack observability, enterprise management, robust security and compliance, and tailored support for MSP ITOps, make ManageEngine's ITOM solutions adaptive for modern IT environments.
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Getting started with ServiceDesk Plus Cloud - Masterclass 2024

Mar 6, 2024 By ManageEngine In ManageEngine
In the first episode of Masterclass 2024, you can learn how to setup the basic and essential configurations to get started with ServiceDesk Plus Cloud. Also, during the session, we will showcase simple steps to configure your mail server in the application, setup simple customizations, and implement automation like technician auto-assign.
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Analytics Plus webinar: 5 quick steps to drive service desk cost optimization

Mar 5, 2024 By ManageEngine In ManageEngine
There's no getting around it—running a mature service desk is expensive. Naturally, a service desk's allocated budget and its yearly expenses are under immense scrutiny, with frequent calls to curtail spending. The good news is, optimizing service desk expenses is straightforward and effortless with analytics-driven service management. IT leaders can eliminate budget wastage, streamline asset management, and enhance service desk operations.
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