Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

Harnessing Network Observability to Speed the Telco-to-Techco Transition

For telecommunications firms (telcos), the race is on. If these organizations are to rise to meet their top challenges and growth objectives, transformation is a must. Those who make this move most rapidly will be best positioned for sustained success. Today, telcos face several significant challenges, which are creating fundamental disruption: Telcos need to transform to contend with these shifts.

Farewell, Cherwell: Celebrations, Migrations, and Considerations

As Cherwell approaches end of life, IT service management (ITSM) teams are facing major decisions about what’s next. In this episode, SolarWinds host Sean Sebring sits down with Matt Neigh, a former Cherwell executive, and Michael Clark, a SolarWinds Solutions Engineer and former Cherwell admin, to reflect on Cherwell’s legacy, explore migration best practices, and discuss what to look for in a modern ITSM platform.

Watch RITA (Resolve IT Agent) fix VPN issues in seconds! #itautomation #ai #agenticai

Say goodbye to ticket chaos. Meet RITA. RITA (Resolve IT Agent) is your intelligent frontline assistant—built to deflect L1 tickets, resolve routine requests instantly, and slash MTTR across the board. In this live demo clip, watch Derek Pascarella, our Global Director of Sales Engineering, show how RITA fixes VPN issues in seconds—no human handoff, no ticket backlog. Ready to fast-track your journey to Zero Ticket IT? This is where it starts.

The Difference Between VPN and Proxies

Curious about securing your online presence? Understanding the difference between VPNs and proxies is crucial for protecting your data and maintaining privacy while browsing. Both offer solutions, but they work differently. VPNs encrypt your connection, while proxies mask your IP-each has unique benefits and limitations. For enhanced anonymity, consider using rotating residential proxies. They provide dynamic IP addresses, ensuring your online activities remain untraceable and secure.

Optimizing Data Center Networking: Best Practices for Choosing and Configuring Server NICs

In today's data-driven world, where cloud services, big data analytics, and high-performance computing are commonplace, the network interface card (NIC) plays a pivotal role in ensuring that your server can effectively communicate within the data center or with external clients. The rise of high-density computing environments and virtualized infrastructures has increased the demand for high-performance, scalable, and reliable NIC solutions.

What is Internet Jitter & How to Test It

If you’ve ever had a user complain that their video call was choppy or their VoIP call had weird delays, even though the Internet speed looked fine, you’ve probably run into Internet jitter. It’s one of those issues that doesn’t always show up on a speed test, but it can absolutely wreck real-time communication. And if you’re managing networks across remote offices, home setups, or hybrid work environments, you’ll want to keep an eye on it.

In Case You Missed it: DX NetOps Active Experience Launched

There’s no doubt that managing networks today is a whole different ballgame than it used to be. Complexity is growing, environments are more fragmented, and user expectations have never been higher. One of the biggest challenges for network operations teams? Visibility—or the lack of it. Network operations used to be much simpler. Traffic flowed through your own data center, and you had the visibility and control needed to manage performance and troubleshoot issues.

Getting Started with Traceroute

“Traceroute? You mean the thing I can type at the command line? Why would I even want to set up a test for that?” This is, believe it or not, a comment we hear a lot at Catchpoint. At least from folks who are either new to tech, new to monitoring, or new to Catchpoint (or all three). It’s a common misconception. It’s also something I’m not going to spend a ton of time addressing here. This blog is not meant to convince you why traceroute is super useful (even though it is).

7 Critical Insider Threat Indicators and How to Detect Them

Cybersecurity threats don’t come solely from external attackers. Insider threats also require your attention. Insider risk originates from employees, contractors or business partners who possess legitimate access to IT systems for their work tasks. They can access valuable data and systems that, if exposed or have some data stolen, could harm an organization’s reputation.