Operations | Monitoring | ITSM | DevOps | Cloud

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

You’re probably familiar with the phrase, “software is eating the world.” In the last couple of decades, the importance and pervasiveness of technology in our society and our lives reached levels past generations would consider the realm of science-fiction. You probably have in your pocket, right now, a computer way more powerful than the one in Apollo 11.

The ELK Stack combines three tools, Elasticsearch, Logstash, and Kibana into a complete solution that numerous organizations and teams utilize. Mastering a new tool or process can be challenging enough but learning three at once, including how these three tools interact with each other, is particularly difficult. However, to ease the learning process, there are numerous training courses and certifications for the ELK stack to help you deeply grasp how it operates and how it can be best utilized.

IT help desk software assists IT professionals in ensuring IT health and providing ongoing support for IT environments. It is essentially the backbone of IT operations. Since this software is vital, finding the perfect solution for your organization is key. We’ve investigated possible solutions and compiled the best IT help desk software solutions to help you find one that fits your organization’s needs.

Since containers revolutionized resources utilization and their cost by significantly increasing VM densities, understanding Azure Container Instance Pricing is key for making informed decisions about your containerized apps. ACI is the serverless option within Azure, to provision additional compute for demanding and highly scalable workloads. Knowing the ACI pricing, you can optimize costs while efficiently deploying your containers in a managed service that will optimize your operations.

This blog post explores Cribl.Cloud‘s approach to Identity Governance (IG), a crucial strategy for securing access to critical systems and data. Learn how Cribl.Cloud leverages IG to ensure security, compliance, efficiency, and customer trust, while also tackling the challenges of managing custom SaaS APIs within an IG framework.

Building a small business website requires careful planning and execution. This article will guide you through the essential steps to make a website that achieves your business goals and engages your target audience. We'll cover key aspects such as defining your website's purpose, optimizing for mobile devices, improving findability and navigation, and measuring your site's performance.

Not that long ago, in a galaxy that isn’t remotely far away, a disturbance in the open source world was felt with wide-ranging reverberations. Imagine waking up one morning to find out that your beloved open source tool, which lies at the heart of your system, is being relicensed. What does it mean? Can you still use it as before? Could the new license be infectious and require you to open source your own business logic? This doom’s day nightmare scenario isn’t hypothetical.

In a world where data carries such huge importance, safeguarding sensitive information is critical for all organizations. In our current landscape, where cyber threats lurk around every corner, passwords serve as the frontline defense, shielding both MSPs and their customers from potential breaches and data compromises. World Password Day, is the perfect opportunity for MSPs emphasize the importance of robust password management to their customers.