The latest News and Information on IT Service Management, Service Desk and related technologies.
According to Accenture’s “State of Cybersecurity Resilience 2021” report, security attacks have increased 31% from 2021 to 2022. This statistic shows that organizations are not ready with a robust security plan and lack continuous network monitoring, resulting in security loopholes. Efficient network infrastructure is crucial for the success of your enterprise.
“How much Inventory is left for the next batch of production?” Is this easy for you to answer this? If not, then there is a management glitch, which you must take care of. If your organization is still keeping a track of inventory manually it must be a time and money-consuming task. Whereas, if an organization wishes to switch to an automated Inventory Management Software, it makes the task very easy. Let us first know what inventory is & how inventory management helps!
The recipe for a delightful employee experience is all about adding heaps and heaps of delightful service desk experiences. Think about it, what good is a service desk if it doesn’t solve your employees’ day-to-day tech issues? According to Forrester’s The State Of The Service Desk, 2022 report, only 66% of employees contact their service desk more than once a year.