Operations | Monitoring | ITSM | DevOps | Cloud

AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?

This year is a leap year, and you know what that means? February has an extra 24 hours of glitches in store for us than usual. Let’s take a look at all the new glitches that February has brought us and learn how to avoid them.

There has long been a request from administrators to have the ability to enforce a minimum interval between alert rule evaluations. This is useful for restricting unrealistic user-defined alert rules that evaluate too often and create unnecessary load in the backend. @Uepoch took the initiative and made all the necessary modifications for this configuration in Grafana’s backend, and we finally pushed it forward and introduced the feature in Grafana v6.6.

Do you still find yourself visually monitoring dashboards for anomalies? That leaves catching revenue-related issues to chance. It’s become humanly impossible to catch incidents on streaming data. This is why many eCommerce and data-driven companies have adopted automated anomaly detection.

OnPage’s incident alert management platform continues to evolve, providing unique and powerful capabilities to business clients. Latest advancements include live call routing reporting and a sophisticated dashboard for enterprise users. The capabilities enhance team transparency and performance, improving incident management and collaboration in the process. In this blog post, I’ll discuss the benefits of the features and how they improve workflows.

Managing IT infrastructure today can feel like a game of Tetris. Operations staff are constantly managing the addition of new pieces, trying to quickly determine how to best position them while the clock is ticking before the next round drops. Ultimately, decisions made early on impact what comes later and vice versa.

When an outage hits your service, everybody starts talking. Your engineers are talking about what caused the problem, and how to fix it; your management is asking about when it’ll be fixed; and your customers are telling the world that they’re not happy. But there’s an even more important conversation you should be having: communicating with your users about the issue.