Operations | Monitoring | ITSM | DevOps | Cloud

Your connection holds up all day. Then, in the evening, video calls start to stutter, pages take longer to load, and file uploads slow to a crawl. By the next morning, everything is back to normal, so any test you run during the day comes back clean. For a business, that pattern shows up in a few ways. A remote employee can’t get through an evening call. A branch office’s nightly backup never finishes.

Incidents now unfold across more connected systems and at greater speed. Here’s what Forrester says IT leaders should rethink as AI takes a larger role in investigation, response, and recovery.

You can already break down cloud spend by team, product, or customer in Explorer. But AI spend has been harder to decompose. Which models is each team running? What activity is driving the cost growth you saw this month? Before AI Explorer, answering those questions meant exporting raw event data and building your own breakdowns, or waiting days for reconciled billing to land in Explorer.

Enterprises are putting hard ceilings on AI spend. Accenture now centrally funds $29 a month per person for Claude and charges anything above that to a project budget code. Uber used up its 2026 AI budget in four months and restricted access. A cap stops waste and useful work at the same rate. The alternative is seeing AI cost by team, by project and by outcome, then funding what returns. Companies spent the past year telling employees to use more AI. Now a lot of them are putting a lid on it.

Why OneDrive stops syncing a SharePoint library: the 300,000-item limit, invalid names, 400-character paths, 250 GB files, read-only libraries and full storage.

What a SharePoint hub site is, the 2,000 hub limit, how to register one in the admin center, who can associate sites, and how to delete or archive a hub.

When something breaks on a large network, the alerts arrive from every direction. Routers, firewalls, cloud gateways, and applications each report their own symptoms. The evidence that explains the incident is scattered across anomalies, configuration changes, topology, and past incidents, and an engineer has to piece it together by hand. Loom is the correlation and root cause agent in Selector Foundry, the agentic NetOps platform built on Selector’s existing AIOps and Observability platform.