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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

BigPanda Autonomous Operations Platform Overview

Apr 15, 2019 By BigPanda In BigPanda

BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics. Here's a quick overview of Operations and Analytics consoles.

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Elevating Our Social Impact: More Outcomes That Matter

Apr 12, 2019 By Olivia Khalili In PagerDuty

At PagerDuty, our mission is to connect teams to real-time opportunity and elevate work to the outcomes that matter. Nowhere is that more evident than in the work nonprofits and social enterprises do to improve the livelihoods and outcomes of others.

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How to Infect Your Organization With Humane Ops

Apr 11, 2019 By PagerDuty In PagerDuty

Join PagerDuty DevOps Evangelist Matt Stratton to learn how the very DNA of an organization can evolve through the use of actionable communications from all levels - management, strategy, and practitioners. The “virus” of humane ops will infect your organization, providing a more sustainable approach to on-call, incident resolution, post-mortems, and more.

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PagerDuty Is for People (and Now Listed on the New York Stock Exchange)

Apr 11, 2019 By Jennifer Tejada In PagerDuty

Today is a very proud day for PagerDuty and PagerDuty fans around the world—we rang the bell at the New York Stock Exchange to begin our first day of trading as a public company. Today, as a community, we celebrate the collective success of our users and customers and an incredible milestone few companies achieve. While our IPO is a huge milestone, our journey together is just beginning.

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Product Keynote: Jira Service Desk, Opsgenie, Statuspage

Apr 10, 2019 By Atlassian In Atlassian

Software has changed the way we work, and no one has had to adapt faster than the IT team. In this keynote, learn about the new developments across Atlassian cloud products targeted at helping IT teams meet the challenges of building a world-class operations, incident management and support organization.

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Resolve Incidents Faster: Transforming Your Incident Management Process

Apr 10, 2019 By Atlassian In Atlassian

Incident response teams are evolving, thanks to DevOps, agile, and today’s demand for always-on services. But, what’s the best way to respond when you’re faced with a complex mix of systems, software, and teams? Is there a way to respond faster, collaborate better, and continuously improve your incident management process?

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Improve Alert Visibility and Monitoring with Sumo Logic and Opsgenie

Apr 10, 2019 By Ankit Goel In Sumo Logic

Dealing with IT outages and downtime is one of the biggest technical challenges of the modern era, costing North American businesses an estimated $700 billion per year. Today's world of interconnected cloud services and microservice architectures has created infinitely more opportunities for something to go wrong and disrupt service. When that happens, there's an urgent need to alert the right people or teams to fix things.

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