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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Ping Command: A Comprehensive Guide to Network Connectivity Tests

The ping network test, a core utility since the 80s, plays a crucial role in confirming connectivity between IP-networked devices. In this guide, we'll delve into what the ping command is, how to run a ping network test, common IP addresses to ping, interpreting results, and troubleshooting errors.

Events vs. Alerts vs. Incidents

Event. Alert. Incident. These terms are bandied about, often interchangeably, in IT operations management. Broadly speaking, they all refer to situations where something is potentially amiss and needs to be investigated and resolved. Each of these three words does, however, have a distinct definition. Because they are used in scenarios where clear communication and timeliness are critical, it’s important to understand the differences and use them appropriately.

Reducing the burden of incident response on your teams

In this webinar, a panel of engineering leaders, including Chris Evans, CPO at incident.io, share how they reduce the burden of incident response for their teams. They advocate for a culture of shared responsibility across the board, offering practical strategies to educate the business about engineering practices during the chaos of an outage.

How to Route Alerts to Subject Matter Experts Using Squadcast Tagging & Routing Rules?

Effective Incident Management is crucial for ensuring customer satisfaction and brand loyalty. As systems grow more complex, efficiently directing alerts to the right teams becomes crucial. This article delves into the challenges, implementation, and benefits of automating incident categorization.

Announcing the StatusCast Mobile App: A Game-Changer for Status Page Users

We are thrilled to introduce the latest innovation from StatusCast: our groundbreaking mobile status page application, which will be available on both Android and iOS platforms. This launch marks a significant milestone in the evolution of status page accessibility, offering unparalleled convenience and functionality to your power users, the subscribers.

#5 Rundeck by Pagerduty Community Meetup: Automate Kubernetes w/ Rundeck (Part 3)

Session III: Automate Kubernetes with Rundeck Speaker: Justyn Robberts, Sr. Solutions Consultant @ PagerDuty Get together with the Rundeck by PagerDuty Process Automation crew in this 5th Community Meetup and learn how automation is leading La Sapienza University of Rome and Application Performance's way to innovation and fast tracking business for the future.